Assistant General Manager

WizeHire, Inc; Overland Park (KS); On-site; USD 45,000 - 55,000; Full time

Job summary

A hospitality management company in Overland Park is seeking an experienced Assistant General Manager to oversee daily hotel operations and ensure exceptional guest experiences. The ideal candidate will have at least 3 years of management experience in hospitality and a strong commitment to customer service. Responsibilities include budget management and HR functions. This position offers a salary between $45,000 and $55,000 annually and the chance to thrive in a supportive environment.

Qualifications

• 3 years of management experience in the hospitality industry is required.
• Previous experience managing a team is preferred.

Responsibilities

• Analyze department performance and recommend improvements.
• Create and manage the yearly hotel budget with department heads.
• Ensure compliance with laws and company policies.
• Facilitate human resources functions to retain staff.
• Support daily hotel operations to meet service standards.

Skills

Leadership

Customer service

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or GED

Bachelor’s degree in hospitality management or related field

Job description

Hampton Inn Kansas City/Overland Park • Overland Park , KS , US

Posted a day ago

Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities

• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met

Qualifications

• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• You must have 3 or more years of experience working in the hospitality field
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• Possess excellent organizational skills, communication skills, and problem-solving skills

Compensation

$45,000 - $55,000 yearly

About Hampton Inn Kansas City/Overland Park

At Hampton Inn Overland Park, we pride ourselves on delivering heartfelt hospitality every day. Part of Hilton’s trusted family of brands, Hampton Inn offers consistent quality, clean and comfortable rooms, and service that makes guests feel at home. Our team is our greatest asset — we believe in supporting each other, recognizing great work, and fostering an environment where everyone can thrive. Come be part of something special with us.