Hotel Operations Leader: Guest Experience & Profitability

Socket.dev; Taos (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

Shaner Hotels has an exciting opportunity at the Hampton Inn Taos in Taos, New Mexico. The Assistant General Manager supports the General Manager in operations, financial controls, guest satisfaction, and staff leadership to drive profitability.

The ideal candidate has at least one year of management experience in hospitality, strong communication skills, and a college degree in hospitality management or business preferred.

Qualifications

• Minimum of one year of management experience in the hospitality industry.
• Ability to communicate with guests, management and co-workers clearly.
• High school diploma; college degree in hospitality management or business preferred.
• Bilingual English/Spanish a plus.
• Knowledge of budget preparation and cost controls.

Responsibilities

• Assist the General Manager in maintaining proper controls for hotel operations.
• Ensure Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met.
• Demonstrate successful leadership abilities in the hospitality industry.

Skills

Management experience

Guest communication

Budget knowledge

Reading documents

Public speaking

Education

High school diploma or equivalent

College degree in hospitality management or business preferred

Tools

Property management system

Job description

Shaner Hotels has an exciting opportunity at the Hampton Inn Taos in Taos, New Mexico. The Assistant General Manager supports the General Manager in operations, financial controls, guest satisfaction, and staff leadership to drive profitability.

The ideal candidate has at least one year of management experience in hospitality, strong communication skills, and a college degree in hospitality management or business preferred.