Hotel Operations Lead: Front Office & Housekeeping

Socket.dev; Wichita Falls (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) & Roth 401(k) with companymatch

Health, Dental, Vision & LifeInsurance

Paid Time Off, including Paid Parental

Growth Potential and CareerAdvancement

Hotel/Restaurant Travel Perks & **

Earned wage access via DailyPay on day

Job summary

O'Reilly Hospitality Management, LLC is seeking an Operations Manager for Delta by Marriott in Wichita Falls, TX. You will supervise Front Office and Housekeeping, oversee recruitment, training, and performance, and drive profitability while maintaining exceptional guest service.

Responsibilities include budgeting, interdepartmental collaboration, and ensuring compliance with policies and brand standards to sustain high RevPAR and guest satisfaction levels.

Qualifications

• Four-year degree in Management, Hotel Management, or Business.
• Two years supervisory experience preferred, plus one year line experience.
• Strong verbal and written communication skills.

Responsibilities

• Supervise Front Office operations including hiring, training, development, performance evaluations.
• Maintain service standards and guest satisfaction across departments.
• Develop short- and long-term financial and operating plans for Front Office.
• Collaborate with leadership to maximize RevPAR and profitability.
• Ensure compliance with laws and brand standards.

Skills

Leadership

Management

Organization

Communication

Problem-solving

Multitasking

Microsoft Office

Education

Bachelor's degree in Management, Hotel Management, or Business

Tools

Microsoft Word

Excel

Job description

O'Reilly Hospitality Management, LLC is seeking an Operations Manager for Delta by Marriott in Wichita Falls, TX. You will supervise Front Office and Housekeeping, oversee recruitment, training, and performance, and drive profitability while maintaining exceptional guest service.

Responsibilities include budgeting, interdepartmental collaboration, and ensuring compliance with policies and brand standards to sustain high RevPAR and guest satisfaction levels.