Hotel Operations & Guest Experience Manager

Peachtree Group Hospitality Management; Lone Tree (CO); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is seeking an Assistant General Manager for Element-Lone Tree, CO. You will oversee Front Desk, Housekeeping and Engineering to ensure guest comfort, safety and service quality while helping control expenses.

Key duties include handling guest requests and complaints, maximizing room revenue and occupancy, scheduling staff, interviewing and recruiting, managing front office systems, and supporting safety initiatives.

Qualifications

• Experience managing hotel front desk operations.
• Ability to schedule staff and monitor payroll.
• Proven interviewing and hiring skills.
• Knowledge of front office software and reporting.

Responsibilities

• Oversee front desk, housekeeping and engineering operations.
• Respond to guest requests and complaints with courtesy.
• Analyze daily status to maximize revenue and occupancy.
• Prepare team schedules according to forecast and budget.
• Recruit and interview candidates.
• Operate front office systems and generate reports.
• Participate in safety programs and incident investigations.

Skills

Front desk ops

Staff scheduling

Interviewing

Budget awareness

Guest service

Tools

Hotel software

Job description

Peachtree Group Hospitality Management is seeking an Assistant General Manager for Element-Lone Tree, CO. You will oversee Front Desk, Housekeeping and Engineering to ensure guest comfort, safety and service quality while helping control expenses.

Key duties include handling guest requests and complaints, maximizing room revenue and occupancy, scheduling staff, interviewing and recruiting, managing front office systems, and supporting safety initiatives.