Assistant General Manager (S)

Peachtree Group Hospitality Management; Lone Tree (CO); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is seeking an Assistant General Manager for Element-Lone Tree, CO. You will oversee Front Desk, Housekeeping and Engineering to ensure guest comfort, safety and service quality while helping control expenses.

Key duties include handling guest requests and complaints, maximizing room revenue and occupancy, scheduling staff, interviewing and recruiting, managing front office systems, and supporting safety initiatives.

Qualifications

• Experience managing hotel front desk operations.
• Ability to schedule staff and monitor payroll.
• Proven interviewing and hiring skills.
• Knowledge of front office software and reporting.

Responsibilities

• Oversee front desk, housekeeping and engineering operations.
• Respond to guest requests and complaints with courtesy.
• Analyze daily status to maximize revenue and occupancy.
• Prepare team schedules according to forecast and budget.
• Recruit and interview candidates.
• Operate front office systems and generate reports.
• Participate in safety programs and incident investigations.

Skills

Front desk ops

Staff scheduling

Interviewing

Budget awareness

Guest service

Tools

Hotel software

Job description

Element-Lone Tree, CO
Lone Tree, CO 80124, USA

• Pay or shift range: $55,000 USD to $60,000 USD

  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively managing expenses and maximizing service levels. Additionally, they will assist and support front of the house operations as needed.

• Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow-up to ensure guest satisfaction.
• Maximize room revenue and occupancy by reviewing status daily. Ability to analyze variances, monitor credit card report and maintain close observation of daily house count.
• Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
• Have effective interviewing skills and ability to recruit team members.
• Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
• Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings.
• Be able to effectively investigate, report and follow-up on employee and guest accidents.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.