Hotel Operations Director — F&B & Rooms Leader

Crescent-Hotels-; Quincy (MA); On-site; USD 116,000 - 145,000; Full time

Benefits offered by this job

Medical/dental/vision

Company-paid life insurance

Disability insurance

401k matching

Free meals

Hotel discounts

And more

Job summary

Marriott Boston-Quincy is seeking an experienced Director of Operations to lead the hotel’s operations, with a focus on Food & Beverage and Rooms. You will work with department leaders to improve guest satisfaction, financial performance, and associate engagement, while upholding Marriott standards.

The role requires senior-level hotel leadership, Marriott experience, and a proven ability to drive revenue and service excellence in a full-service setting.

Qualifications

• Experience leading in a full-service hotel environment.
• Strong Food & Beverage leadership background.
• Previous Marriott-branded hotel experience required.

Responsibilities

• Provide strategic and hands-on leadership to the hotel’s operations, with emphasis on F&B and Rooms.
• Lead department leaders to improve guest satisfaction and financial performance.
• Collaborate with the General Manager and Executive Committee to ensure standards and engagement.

Skills

Operational leadership

Food & Beverage leadership

Senior-level leadership

Guest service focus

Communication skills

Job description

Marriott Boston-Quincy is seeking an experienced Director of Operations to lead the hotel’s operations, with a focus on Food & Beverage and Rooms. You will work with department leaders to improve guest satisfaction, financial performance, and associate engagement, while upholding Marriott standards.

The role requires senior-level hotel leadership, Marriott experience, and a proven ability to drive revenue and service excellence in a full-service setting.