Hotel Night Houseperson

Hampton-By-Hilton; Winston-Salem (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

Paid time off

Tuition assistance

401K

Hotel rate discounts

Job summary

McKibbon is seeking a Night Houseperson to support the housekeeping team and provide a welcoming, home-like stay for guests. You will clean public spaces, stock linens, and assist with guestroom support tasks during overnight hours.

You will disinfect high-touch areas, assist with laundry delivery, and keep storage areas organized while delivering friendly, guest-focused service in line with McKibbon Guiding Principles.

Qualifications

• Previous housekeeping/cleaning experience is a plus.
• Great customer service and communication skills.
• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Responsibilities

• Clean public areas including hallways, restrooms, and common spaces.
• Stock linens and supplies for housekeeping staff and assist with laundry and trash removal.
• Assist with guestroom support tasks and deliver requested items to guestrooms overnight.

Skills

Housekeeping experience

Customer service

Communication skills

Job description

What Makes a McKibbon Hotel Night Houseperson?The Night Houseperson creates an exceptional guest experience by supporting the housekeeping team in delivering a welcoming, home-like stay. This role ensures that public spaces are clean and inviting while assisting with guestroom support tasks such as linen distribution, trash removal, and laundry delivery. Guided by the McKibbon Principles, the Houseperson provides helpful, dependable service that leaves a lasting impression.A Day in the LifeClean hallways, bathroom, windows, and common areas of the hotelStock linens and supplies for Room AttendantsAssist with laundry and trash removalIdentify cleaning and organization tasks necessary for effective and efficient cleaningProvide friendly, guest-focused servicePublic AreasVacuum, sweep, and mop floorsDust and wipe furniture, fixtures, and surfacesClean windows, mirrors, and glass doorsDisinfect high-touch areas (door handles, elevator buttons, railings)Spot-clean walls, carpets, and upholsteryEmpty trash bins and replace linersRestrooms & Guest AreasSanitize toilets, sinks, and countersRefill soap, sanitizer, and paper productsMop floors and check for spills or hazardsBack-of-House AreasKeep storage rooms, closets, and laundry areas tidyEnsure trash and recycling are removed regularlyOrganization TasksStock linen closets with fresh sheets, towels, and amenitiesOrganize housekeeping carts for efficient guestroom serviceRotate linens and supplies to ensure older stock is used firstTrack and report low inventory levelsCollect and transport soiled linens from hallways to laundryKeep hallways clear of trash, linens, and obstaclesDeliver requested items (extra towels, pillows, etc.) promptlyMaintain orderly storage areas to prevent clutterFollow cleaning checklists to ensure consistencyJob Requirements:Previous housekeeping/cleaning experience a plusGreat customer service and communication skillsEmbrace the McKibbon Guiding PrinciplesCourteous friendly demeanor to guests, clients and fellow associatesAbility to work weekends and holidaysMust be 18+ and able to lift at least 20 lbs.Ability to work independently in an evening or overnight shift.Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.Why McKibbon?We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.Perks & Benefits Beyond the Basics:We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:Benefits: Full Time Associates:Comprehensive benefits package including medical, dental, and visionLife insurancePet InsuranceShort and long-term disabilityPaid time off and holidaysTuition assistanceFinancial & Occupational Wellness: All AssociatesCompetitive Compensation with incentives (incentives vary by position)401K Savings Plan, 50% matching up to 10% of compensationAssociate referral programBrand and company training classes, workshops and conferences for career growth and development (varies by position)Personal Wellness: All AssociatesFundraising matching funds programTeam volunteer opportunities24/7 chaplain servicesExclusive hotel rate discountsAny state specific holiday, vacation or benefit requirements will apply.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.