Hotel Houseperson

Tru by Hilton; North Charleston (SC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

Paid time off and holidays

401K Savings Plan

Exclusive hotel rate discounts

Tuition assistance

Job summary

McKibbon is seeking a dedicated Houseperson to support the housekeeping team and ensure public spaces are clean and inviting. You will assist with linen distribution, laundry delivery, trash removal, and guestroom support tasks to provide a home-like stay for guests.

Ideal candidates have prior housekeeping experience, strong customer service, and the ability to lift at least 20 lbs. Weekend and holiday availability is required to meet demand in a dynamic hotel environment.

Qualifications

• Previous housekeeping/cleaning experience is a plus.
• Great customer service and communication skills.
• Courteous, friendly demeanor toward guests and team.
• Must be 18+ and able to lift at least 20 lbs.
• Ability to work weekends and holidays.

Responsibilities

• Vacuum, sweep, and mop public areas.
• Stock linens and organize housekeeping carts.
• Assist with laundry and trash removal.
• Sanitize restrooms and replenish supplies.
• Maintain tidy back-of-house storage areas.
• Deliver requested items to guestrooms promptly.

Skills

Customer service

Communication skills

Weekend availability

Friendly demeanor

Lift 20 lbs

Job description

What Makes a McKibbon Hotel Houseperson?The Hotel Houseperson creates an exceptional guest experience by supporting the housekeeping team in delivering a welcoming, home-like stay. This role ensures that public spaces are clean and inviting while assisting with guestroom support tasks such as linen distribution, trash removal, and laundry delivery. Guided by the McKibbon Principles, the Houseperson provides helpful, dependable service that leaves a lasting impression.A Day in the Life:Clean hallways, bathroom, windows, and common areas of the hotelStock linens and supplies for Room AttendantsAssist with laundry and trash removalIdentify cleaning and organization tasks necessary for effective and efficient cleaningProvide friendly, guest-focused serviceEmbrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.Public AreasVacuum, sweep, and mop floorsDust and wipe furniture, fixtures, and surfacesClean windows, mirrors, and glass doorsDisinfect high-touch areas (door handles, elevator buttons, railings)Spot-clean walls, carpets, and upholsteryEmpty trash bins and replace linersRestrooms & Guest AreasSanitize toilets, sinks, and countersRefill soap, sanitizer, and paper productsMop floors and check for spills or hazardsBack-of-House AreasKeep storage rooms, closets, and laundry areas tidyEnsure trash and recycling are removed regularlyOrganization TasksStock linen closets with fresh sheets, towels, and amenitiesOrganize housekeeping carts for efficient guestroom serviceRotate linens and supplies to ensure older stock is used firstTrack and report low inventory levelsCollect and transport soiled linens from hallways to laundryKeep hallways clear of trash, linens, and obstaclesDeliver requested items (extra towels, pillows, etc.) promptlyMaintain orderly storage areas to prevent clutterFollow cleaning checklists to ensure consistencyJob Requirements:Previous housekeeping/cleaning experience a plusGreat customer service and communication skillsEmbrace the McKibbon Guiding PrinciplesCourteous friendly demeanor to guests, clients and fellow associatesAbility to work weekends and holidaysMust be 18+ and able to lift at least 20 lbs.Why McKibbon?We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.Perks & Benefits Beyond the Basics:We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:Benefits: Full Time Associates:Comprehensive benefits package including medical, dental, and visionLife insurancePet InsuranceShort and long-term disabilityPaid time off and holidaysTuition assistanceFinancial & Occupational Wellness: All AssociatesCompetitive Compensation with incentives (incentives vary by position)401K Savings Plan, 50% matching up to 10% of compensationAssociate referral programBrand and company training classes, workshops and conferences for career growth and development (varies by position)Personal Wellness: All AssociatesFundraising matching funds programTeam volunteer opportunities24/7 chaplain servicesExclusive hotel rate discountsAny state specific holiday, vacation or benefit requirements will apply.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.