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Job summary
A hospitality management company located in South Padre Island is seeking to employ a motivated individual for various responsibilities including processing payments and addressing guest inquiries. Candidates will assist guests with check-ins, reservations, and resolving issues while ensuring high customer satisfaction levels. Preferred candidates will have customer service experience, but all applicants will be considered. The hourly compensation is between $13 and $14.
Qualifications
Strong customer service skills with a guest‑focused approach.
Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Responsibilities
Process payments, generate invoices, and reconcile transactions at the end of each shift.
Address guest inquiries about hotel services, amenities, and local attractions.
Prepare and distribute nightly reports, ensuring accurate financial and operational records.
Assist with reservations via phone, email, or in person, including group bookings.
Welcome and assist guests with check‑ins, check‑outs, and room assignments.
Skills
Customer service skills
Proficiency in Microsoft Office Suite
Hospitality experience
Job description
Responsibilities
Process payments, generate invoices, and reconcile transactions at the end of each shift.
Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
Prepare and distribute nightly reports, ensuring accurate financial and operational records.
Assist with reservations via phone, email, or in person, including group bookings.
Welcome and assist guests with check‑ins, check‑outs, and room assignments, ensuring a positive first impression.
Qualifications
Hospitality experience preferred but not required—applicants at all experience levels are welcome.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
Strong customer service skills with a guest‑focused approach.
Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).