Hotel Night Auditor — Financial Controls & Guest Service

HEI Hotels & Resorts; Birmingham (AL); On-site; USD 34,000 - 42,000; Full time

Job summary

HEI Hotels & Resorts seeks a Night Auditor for Residence Inn Birmingham Downtown at UAB to ensure financial controls and coordinate with Security and Housekeeping while upholding hotel standards for a seamless guest experience.

You will balance daily revenue, generate reports, resolve system issues, and support front desk operations during night shifts. The role requires accuracy, strong math, and clear communication with guests and colleagues.

Qualifications

• Hotel experience preferred.
• Basic math skills with 10-key calculator.
• Strong customer service skills with guests and staff.
• Ability to use a moderately complex computer system.
• Excellent verbal and written communication.

Responsibilities

• Prepare daily revenue reports by auditing POS tapes and journals.
• Run audit reports from front office system and POS.
• Make corrections and resolve computer problems during the shift.
• Input revenue, expenses and allowances into the front office system.
• Balance nightly revenue and settlements; reset system for next day.
• Adhere to attendance rules and be available regularly.
• Perform other job-related duties as assigned.

Skills

Hotel experience

Math skills (10-key)

Customer service

Computer input skills

Verbal & written communication

Job description

HEI Hotels & Resorts seeks a Night Auditor for Residence Inn Birmingham Downtown at UAB to ensure financial controls and coordinate with Security and Housekeeping while upholding hotel standards for a seamless guest experience.

You will balance daily revenue, generate reports, resolve system issues, and support front desk operations during night shifts. The role requires accuracy, strong math, and clear communication with guests and colleagues.