Hotel Night Auditor

CUSA, LLC; Saint Augustine (FL); Presencial; USD 17 000 - 25 000; Tempo parcial

Resumo da oferta

voco Hotel in St. Augustine is seeking a dependable Part-Time Night Auditor to welcome guests and ensure accurate night audits. Prior hotel front desk or night audit experience is a plus, but we will train the right person.

You will manage overnight front desk tasks, assist guests, and complete daily audit reports. The role requires reliability, attention to detail, a friendly professional approach, and the ability to work independently during overnight shifts.

Qualificações

• Strong attention to detail and comfort with numbers.
• Reliable attendance and punctuality.
• Friendly, professional guest service approach.
• Ability to work independently, prioritize tasks, and make good decisions.
• Basic computer skills and willingness to learn hotel systems.
• Availability to work scheduled overnight shifts.

Responsabilidades

• Welcome guests and handle overnight check-ins and early check-outs.
• Answer calls, assist with reservations, and respond to guest requests.
• Review daily room charges, payments, and transactions for accuracy.
• Complete the night audit and prepare reports for management.
• Resolve guest concerns within hotel guidelines and notify management when needed.
• Keep shift notes and communicate outstanding issues to the morning team.
• Maintain a clean, organized front desk and follow hotel procedures.

Conhecimentos

Attention to detail

Reliability

Guest service

Independence

Basic computer skills

Overnight availability

Descrição da oferta de emprego

voco Hotel | St. Augustine, FL

Our voco hotel in St. Augustine is looking for a dependable Part-Time Night Auditor who takes pride in welcoming guests and getting the details right. Hotel or night audit experience is preferred, but we will train the right person.

You'll manage the front desk overnight, assist guests, and complete the daily audit. This role requires reliability, accuracy, friendly service, and sound judgment when working independently.

What You'll Do

• Welcome guests and handle overnight check-ins and early check-outs.
• Answer calls, assist with reservations, and respond to guest requests.
• Review daily room charges, payments, and transactions for accuracy.
• Complete the night audit and prepare reports for management.
• Resolve guest concerns within hotel guidelines and contact management when needed.
• Keep clear shift notes and communicate outstanding issues to the morning team.
• Maintain a clean, organized front desk and follow hotel procedures.

What We're Looking For

• Dependable attendance and punctuality.
• Strong attention to detail and comfort working with numbers.
• A friendly, professional approach to guest service.
• The ability to work independently, prioritize tasks, and make good decisions.
• Basic computer skills and a willingness to learn hotel systems.
• Availability to work scheduled overnight shifts.

Previous hotel front desk or night audit experience is a plus. We also welcome applicants with strong customer service skills and a willingness to learn.