Hotel Night Auditor

Peachtree Group; McKinney (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement match

Paid holidays and PTO

Employee Assistance Program

Job summary

Peachtree Group is seeking a Night Auditor for the AC Hotel McKinney to complete nightly audit duties while delivering guest service at the front desk. Responsibilities include checking in/out guests, processing payments, and preparing express checkouts. You will balance cash, run audit reports, and communicate shift information to the next team.

Must be willing to work overnight hours. The role involves collaboration with all hotel departments to ensure top-quality service and guest

Qualifications

• Experience delivering courteous guest service at the front desk.
• Accurate cash handling and balancing at shift start/end.
• Proficient in registering guests and processing payments.
• Strong communication with night team and hotel departments.

Responsibilities

• Greet, register, and assign rooms to guests.
• Process guest registrations and collections for payments.
• Prepare night audit reports and daily shift paperwork.
• Maintain lobby cleanliness and safety standards.
• Coordinate with Front Office Manager for shift handoffs.
• Answer guest questions and provide local information.

Skills

Guest service

Cash handling

Front desk operations

Night audit experience

Communication

Education

High school diploma

Tools

Opera PMS

Job description

The Night Auditor for the AC Hotel McKinney will be responsible for completing all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.
• Must be willing to work overnight hours.
  

BenefitsPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide paid holidays and paid time off. Additional benefits include access to our Employee Assistance Program and Associate Emergency Foundation.
Peachtree Group is proud to be an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.