Hotel Night Auditor

Nuvision Hospitality Management Inc; Iowa; Presencial; USD 25 000 - 36 000; Tempo integral

Resumo da oferta

Nuvision Hospitality Management Inc is seeking a Hotel Night Auditor to join our on-site team. You will greet guests, manage nightly operations, and ensure accuracy of guest records.

The role involves registering guests, handling reservations, addressing requests and complaints, and coordinating with departments to maintain smooth overnight service. Strong communication, organizational skills, and prior front desk experience are preferred.

Qualificações

• Experience in customer service or front desk roles.
• Strong verbal and written communication.
• Ability to build rapport with guests.
• Excellent organizational abilities.

Responsabilidades

• Register and assign rooms to guests.
• Confirm phone and online reservations.
• Respond to guest needs, requests, and complaints.
• Collect payments from departing guests.
• Keep records of occupied rooms and guests.
• Communicate pertinent guest information to designated departments.

Conhecimentos

Customer service

Guest rapport

Organizational skills

Communication skills

Descrição da oferta de emprego

Job Description

We are seeking a Hotel Night Auditor to become apart of our team!You will accommodatepatrons, as well as identify areas of improvementto increase efficiency.

Responsibilities:

• Registerand assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collectpaymentfrom departing guests
• Keeprecords of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications:

• Previousexperience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strongorganizationalskills
• Excellent written and verbal communication skills

Company Description

We are a limited service Interior Corridor Motel 6. We have multiple properties in this area, so candidates will have the opportunity to work at multiple locations, if they wish.