Hotel Night Auditor

Hampton Inn Tampa-International Airport -Westshore; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Une opportunité passionnante se présente pour un night auditor à l'Hampton Inn à Dallas. Vous serez responsable de diverses tâches administratives et de garantir une expérience agréable aux clients pendant leurs séjours. Ce rôle nécessite une grande attention aux détails et des compétences en communication pour traiter efficacement les demandes des clients et résoudre les problèmes.

Qualifications

• Expérience en services d'accueil ou hôtellerie est un plus.
• Disponibilité pour un travail de nuit avec horaires flexibles.

Responsibilities

• Compiler et distribuer des rapports financiers réguliers.
• Réconcilier toutes les transactions et les dossiers financiers.
• Assurer la satisfaction des clients et gérer leurs demandes.

Skills

Computer proficiency

Customer service

Communication

Education

High school diploma or equivalent

Some college preferred

Job description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Process additional administrative, bookkeeping. and accounting procedures as required • Make sure every hotel guest has a pleasant stay • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: • Must be computer proficient; experience with accounting or reservation software is a bonus • Outstanding communication skills and excellent customer service skills are required • High school diploma or equivalent required; some college preferred • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Overnight shift; requires flexible hours Compensation: 16 - 17 hourly

•