Hotel Night Audit, Third Shift - NEW HOTEL

Hampton Inn East Peoria; East Peoria (IL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Travel Discounts

Growth opportunities

Job summary

Hampton Inn East Peoria is seeking a part-time Night Audit Front Desk Agent for our East Peoria location. This 3rd shift role requires strong customer service skills, the ability to multi-task, and comfort working alone or with a team. Weekend availability is required.

You will handle reservations, answer calls, post charges, and perform end-of-night closeout to prepare for the new day. Prior hotel or customer service experience is preferred.

Qualifications

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Handles guest reservations.
• Answers and transfers phone calls.
• Posts charges and balances daily transactions.
• Executes end of night closeout procedures as well as prepare for the new day.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Teamwork

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

The NEWHampton by Hilton in East Peoria is hiring!

We are seeking a part time Night Audit Front Desk Agent join our new team!

This individual must have great customer service skills, be able to multi-task, and can comfortably work alone as well as on a team. This is a 3rd shift position. Must have weekend availability.

We invite you to join our team and contribute to the success of providing memorable guests experiences.

Essential Duties and Responsibilities:

• Handles guest reservations.
• Answers and transfers phone calls.
• Posts charges and balances daily transactions.
• Executes end of night closeout procedures as well as prepare for the new day.
• Other duties as assigned.

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Benefits to Working Here:

• Travel Discounts to relax and refresh.
• Growth opportunities to keep you challenged in your career.

Qualifications and Requirements:

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.