Hotel Night Audit

Raymond Management Company; Des Plaines (IL); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Paid vacation

Sick leave

Employee recognition

Health, dental, and vision plans

401(k) retirement plans with company contribution

Travel discounts

Job summary

Raymond Management Company in Des Plaines, Illinois, is seeking a Guest Service Representative for the Night Audit role. This full-time position offers a starting salary range of $20.00-$21.00 per hour or more based on experience, with opportunities for wage increases at 30, 60, and 90 days.

The successful candidate will balance daily transactions, provide exceptional customer service, and manage financial reports. Join our team that values collaboration and growth!

Qualifications

• Strong attention to detail and ability to handle financial records accurately.
• A friendly and professional demeanor with excellent customer service skills.
• Ability to work independently and manage multiple tasks during overnight hours.
• Basic computer skills and familiarity with hotel management software is a plus.
• Prior experience as a night auditor or in a financial role is a bonus, but we will train the right candidate!

Responsibilities

• Balance and audit daily transactions to ensure accuracy.
• Serve as the main point of contact for guests during overnight hours, providing exceptional customer service.
• Process check-ins, check-outs, and handle guest inquiries or requests.
• Prepare and run daily financial reports, ensuring all transactions are properly recorded.
• Assist with security checks, ensuring a safe environment for guests and staff.

Skills

Attention to detail

Customer service skills

Ability to work independently

Basic computer skills

Job description

Overview

Position: Guest Service Representative Night Audit

Starting Salary Range: $20.00-$21.00/hour or more based on experience.
Wage Increases: New hires can earn wage increases at 30, 60, 90 days

Employment Type: Full-Time

Application Deadline: July 8, 2026

Lee abajo para ver en español.

What You’ll Do

• Balance and audit daily transactions to ensure accuracy.
• Serve as the main point of contact for guests during overnight hours, providing exceptional customer service.
• Process check-ins, check-outs, and handle guest inquiries or requests.
• Prepare and run daily financial reports, ensuring all transactions are properly recorded.
• Assist with security checks, ensuring a safe environment for guests and staff

What We’re Looking For

• Strong attention to detail and ability to handle financial records accurately.
• A friendly and professional demeanor, with excellent customer service skills.
• Ability to work independently and manage multiple tasks during overnight hours.
• Basic computer skills and familiarity with hotel management software is a plus.
• Prior experience as a night auditor or in a financial role is a bonus, but we will train the right candidate!

We Offer

• Team Culture: We work as a team and take pride in supporting each other every day
• Training and Growth: We provide on-the-job training and support career growth within the company
• Employee Recognition: We celebrate achievements and recognize the hard work of our team members
• Benefits For All Teammates: Paid vacation, sick, bereavement, & jury duty; Holidays paid at time & ½ when worked; Travel with hotel room discounts; Teammate referral bonuses; Paid time off to volunteer in your community; Employee Assistance Program with mental health resources
• Additional Benefits For Full-Time Teammates: Affordable health, dental, & vision plans for you and your family; Low-cost accident, critical illness, & hospital coverage; Flexible spending plans options; 401(k) retirement plans with company contribution

About Our Company (Bilingual)

• At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.
• En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.