Hotel Night Audit

Raymond Management Company; Chicago (IL); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Paid vacation, sick, bereavement, and jury duty

Travel with hotel room discounts

Employee Assistance Program with mental health resources

401(k) retirement plans with company contribution

Job summary

Raymond Management Company in Chicago, Illinois is looking for a Guest Service Representative Night Audit. The role involves balancing daily transactions and providing exceptional customer service during overnight shifts.

Ideal candidates will have strong attention to detail, previous experience in a financial role, and excellent customer service skills. The position offers a starting salary ranging from $20.00 to $21.00 per hour, along with a range of employee benefits including paid vacation and health plans.

Qualifications

• Strong attention to detail for handling financial records accurately.
• Friendly and professional demeanor with excellent customer service skills.
• Ability to work independently during overnight hours.

Responsibilities

• Balance and audit daily transactions for accuracy.
• Serve as the main point of contact for guests during overnight hours.
• Process check‑ins and check‑outs, handling guest inquiries.

Skills

Attention to detail

Customer service skills

Basic computer skills

Tools

Hotel management software

Job description

Position: Guest Service Representative Night Audit

Starting Salary Range: $20.00-$21.00/hour or more based on experience.

Wage Increases: New hires can earn wage increases at 30, 60, 90 days.

Employment Type: Full-Time

Application Deadline: July 8, 2026

Do you enjoy working independently and have a knack for balancing both customer service and financial tasks? Are you a night owl who prefers working overnight shifts? We’re looking for a Night Auditor to join our hotel team!

Benefits

• Paid vacation, sick, bereavement, and jury duty
• Holidays paid at time & ½ when worked
• Travel with hotel room discounts
• Teammate referral bonuses
• Paid time off to volunteer in your community
• Employee Assistance Program with mental health resources
• Affordable health, dental, & vision plans for you and your family
• Low-cost accident, critical illness, & hospital coverage
• Flexible spending plan options
• 401(k) retirement plans with company contribution

What You’ll Do

• Balance and audit daily transactions to ensure accuracy.
• Serve as the main point of contact for guests during overnight hours, providing exceptional customer service.
• Process check‑ins, check‑outs, and handle guest inquiries or requests.
• Prepare and run daily financial reports, ensuring all transactions are properly recorded.
• Assist with security checks, ensuring a safe environment for guests and staff.

We’re Looking For

• Strong attention to detail and ability to handle financial records accurately.
• A friendly and professional demeanor, with excellent customer service skills.
• Ability to work independently and manage multiple tasks during overnight hours.
• Basic computer skills and familiarity with hotel management software is a plus.
• Prior experience as a night auditor or in a financial role is a bonus; we will train the right candidate.

At Raymond Management, we prioritize a team‑centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award‑winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.