Hotel Maintenance Technician: Proactive & Guest-Focused

innvitehospitality; Zanesville (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

innvitehospitality is seeking a Maintenance Technician to keep hotel equipment and facilities in excellent condition, ensuring a seamless guest experience.

The role performs preventive maintenance, handles work orders, assists guests on request, and maintains PM records while following safety guidelines. Strong communication and teamwork are essential for success in this on-site position.

Qualifications

• Must read and speak English proficiently and interact with guests, associates and law enforcement.
• Able to read and interpret safety rules and maintenance instructions.
• Ability to write routine reports and correspondence.
• Able to perform basic arithmetic and use US customary measurements.
• Demonstrates good judgment in common maintenance scenarios.
• Capable of solving problems with minimal supervision.
• Follows established guidelines, procedures and company standards.

Responsibilities

• Promotes a 100% commitment to guest and associate satisfaction.
• Work with minimal supervision to perform essential duties to standard.
• Assist guests on request and follow up per company guidelines.
• Maintain premises in pristine condition: interior, grounds, and parking areas.
• Perform repairs listed on work orders promptly and professionally.
• Conduct preventive maintenance inspections and repairs per procedures.
• Follow PM Program schedule daily to complete tasks timely.
• Maintain PM records: deficiencies, life safety, elevator inspections.
• Keep maintenance areas clean and manage tool inventory daily.
• Maintain boiler, electric, HVAC, and fire safety rooms per standards.
• Ensure fire safety equipment is operational and inspected on schedule.
• Comply with ESA safety policies, OSHA and ADA requirements.
• Maintain pool/spa per ESA policies and local ordinances.
• Respond to property emergencies as dispatched by management.
• Monitor external vendors as directed by management.

Skills

English proficiency

Reading comprehension

Report writing

Mathematical ability

Safety awareness

Problem solving

Following procedures

Job description

innvitehospitality is seeking a Maintenance Technician to keep hotel equipment and facilities in excellent condition, ensuring a seamless guest experience.

The role performs preventive maintenance, handles work orders, assists guests on request, and maintains PM records while following safety guidelines. Strong communication and teamwork are essential for success in this on-site position.