Hotel Maintenance Technician | Exceptional Guest Experience

Extended Stay America; Sanford (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America in Sanford, FL, is seeking a Maintenance Technician to ensure guest rooms and property equipment are kept in optimal condition. You will perform preventive maintenance, handle repairs, and follow the Green Shield Binder to meet company standards for cleanliness and safety.

The role requires the ability to work with minimal supervision, respond to guest requests promptly, and maintain organized work areas.

Qualifications

• Read and speak English proficiently and interact with guests, associates and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Responsibilities

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Works with minimal supervision while performing all essential duties to satisfaction and within company standards.
• Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures.
• Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition.
• Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder.
• Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder.
• Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards.
• Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log.
• Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards.
• Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily.
• Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances.
• Ensures that all fire safety equipment are operational and that inspections are current and in compliance with company standards and local ordinances.
• Complies with all ESA safety and security policies and procedures to include OSHA and ADA.
• Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance.
• Handles or assists with the response to emergencies at the property or sister sites when asked by management.
• Monitors and follows up with outside vendors when directed by management.

Skills

English proficiency

Safety awareness

Writing reports

Mathematical calculations

Good judgment

Guest issue resolution

Education

High school diploma or GED

Job description

Extended Stay America in Sanford, FL, is seeking a Maintenance Technician to ensure guest rooms and property equipment are kept in optimal condition. You will perform preventive maintenance, handle repairs, and follow the Green Shield Binder to meet company standards for cleanliness and safety.

The role requires the ability to work with minimal supervision, respond to guest requests promptly, and maintain organized work areas.