Hotel Maintenance Engineer — Guest-First Tech

Renaissance New York Flushing Hotel at Tangram; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Renaissance New York Flushing Hotel at Tangram is seeking a Maintenance Engineer to manage the physical operations of the hotel and keep guests comfortable. You will perform major repairs on HVAC, refrigeration, plumbing, electrical systems and participate in preventive maintenance programs.

The role requires 3+ years in building maintenance with supervisory experience and a technical education; Journeyman certification is a plus.

Qualifications

• Two years of college or vocational training in electrical or mechanical engineering or plumbing.
• Minimum three years in a building maintenance department; one year in a supervisory capacity; hotel experience a plus.
• Journeyman certification preferred but not required.

Responsibilities

• Manage the physical operations of the hotel to ensure the total comfort and satisfaction of hotel guests.
• Check and perform major repairs to refrigeration, heating, ventilation and air conditioning, plumbing, water treatment, and electrical systems.
• Communicate with hotel departments to become aware of maintenance needs and ensure timely response to requests, e.g., Housekeeping Department for laundry/housekeeping equipment and room repairs and the Guest Service Department for kitchen equipment and various guest concerns.
• Execution of the hotel's preventive maintenance program.
• Maintain standards of product quality for all areas of the hotel as outlined in the standards manual and reports deficiencies to the Chief Maintenance Technician.
• Maintain a "can do" and a "guests first" attitude at all times.
• Work as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations
• Resolve guest complaints to the satisfaction of the guest; responding promptly to any guest request for service.
• Arrive at work in a timely fashion in accordance with the posted schedule.
• Abide by established uniform guidelines.
• Attend scheduled training sessions within the hotel as dictated by the brand and hotel management.

Skills

Electrical

HVAC

Plumbing

Blueprints

English

Problem solving

Multi-tasking

Measurements

Education

2 years college/technical training

Job description

Renaissance New York Flushing Hotel at Tangram is seeking a Maintenance Engineer to manage the physical operations of the hotel and keep guests comfortable. You will perform major repairs on HVAC, refrigeration, plumbing, electrical systems and participate in preventive maintenance programs.

The role requires 3+ years in building maintenance with supervisory experience and a technical education; Journeyman certification is a plus.