Hotel Maintenance Assistant

Ashevillehotelgroup; Asheville (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking friendly and positive individuals to join their team. This role offers the chance to make a significant impact on guests' experiences while working in a dynamic environment. With a focus on customer service and maintenance, you will assist in ensuring that all facilities are in top condition. This is an excellent opportunity to start a rewarding career in hospitality, where your contributions will be valued and recognized. If you are reliable, enjoy working with people, and are ready to take on challenges, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Weekly Pay

Direct Deposit

Employee Referral Bonus Program

Hilton Employee Travel Program

Qualifications

• 6+ months of maintenance experience required.
• Valid Driver's License is mandatory.

Responsibilities

• Assist with inspections and perform preventative maintenance tasks.
• Respond to work orders for minor repairs and maintain equipment.

Skills

Customer Service

Maintenance Skills

Communication Skills

Multi-tasking

Education

High School Diploma or Equivalent

Job description

Hilton Garden Inn - Asheville South is looking for you. We are located across the road from the Tanger Outlets. We need individuals that are positive and friendly to help our guests have the best stays possible. It is very rewarding to help make visitors of the Asheville Area have a great experience and be a part of it. Start a job that could become a career in hospitality.

SCHEDULE

• Off Sunday & Monday. Schedule would be Tuesday-Saturday 8AM-4:30PM for 40 Hour work week, with 30-minute unpaid lunch.
• Holidays & Weekends Required

AREA OF RESPONSIBILITY

• Assist the Chief Engineer with Daily, Weekly, Monthly Inspections and other duties as needed.
• Perform Preventative Maintenance tasks in the guest rooms, public area as well as backup the house.
• Maintain all equipment in a good, clean and working condition.
• Keep the record of all repairs.
• Respond and complete all work orders for minor repairs as needed.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Address guests’ service needs in a professional, positive and timely manner.
• Assist other associates to ensure proper coverage and prompt guest service.
• Comply with quality assurance expectations and standards.
• Report missing hotel property and damages to hotel areas to department manager.
• Perform other miscellaneous jobs as requested by department manager.

JOB REQUIREMENTS

• Valid Driver's License REQUIRED
• 6+ months of prior maintenance experience.
• Customer service experience is required, preferably in a hotel or related customer facing field.
• Must be physically fit and can bend, stoop and lift.
• Must be reliable; willing to work weekends and holidays.
• Must be able to effectively communicate and interact with guests.
• Ability to learn quickly and work in fast-paced position with constant guest interaction.
• Must be able to multi-task.
• Must be 18 years or older.

BENEFITS:

Medical/Dental/Vision/Critical Illness/Accident (FT), Paid Vacation, Weekly Pay, Direct Deposit, Employee Referral Bonus Program, Hilton Employee Travel Program.

EOE/Drug Free Place