Hotel Loss Prevention Specialist — Safety & Guest Care

Accor; Texas; Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical insurance

Dental insurance

Vision insurance

Hotel discounts

Shift meal

Accor Academy

Planet 21 CSR

Career development

Descripción de la vacante

Fairmont Dallas, located in the Arts District of downtown Dallas, seeks a Loss Prevention Officer to protect guests and colleagues while ensuring a safe, welcoming environment. You will participate in emergency responses, monitor safety, and support the security team in day-to-day operations.

CPR/First Aid certification is required, and you should be able to respond to incidents, conduct patrols, and report safety concerns.

Formación

• Previous experience in a Security role required.
• Computer literacy in Windows applications required.
• CPR/First Aid certification required.
• University/college degree in a related discipline preferred.
• Professional presentation is required.
• Strong interpersonal and problem solving abilities; highly responsible and reliable.
• Ability to work under pressure in a fast-paced environment.
• Team oriented with colleagues; guest-focused and courteous.
• Visa requirements: eligible to work in the United States.

Responsabilidades

• Consistently offer professional, friendly and engaging service.
• Ensure the overall safety and security of guests, colleagues and hotel premises.
• Act as a member of the Emergency Response Team and respond to emergencies.
• Investigate and report violations of law or hotel policy.
• Respond to emergencies and provide First Aid/CPR as required.
• Identify and report fire or health/safety hazards.
• Investigate accidents, complaints, criminal activity and crises.
• Conduct regular floor patrols, cash counts and crowd control.
• Maintain key control audits and records.
• Document actions in a Daily Activity Report.
• Follow all safety policies and perform other duties as assigned.

Conocimientos

Security experience

Interpersonal skills

Problem solving

Educación

Related degree preferred

Herramientas

Microsoft Windows

Descripción del empleo

Fairmont Dallas, located in the Arts District of downtown Dallas, seeks a Loss Prevention Officer to protect guests and colleagues while ensuring a safe, welcoming environment. You will participate in emergency responses, monitor safety, and support the security team in day-to-day operations.

CPR/First Aid certification is required, and you should be able to respond to incidents, conduct patrols, and report safety concerns.