Loss Prevention Guard

Concord Hospitality Enterprises; Atlanta (GA); Hybride; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision plans

Life insurance

ST/LT disability options

401K options

Tuition assistance

Discounted hotel rates

Résumé du poste

Concord Hospitality Enterprises is hiring a Loss Prevention Officer. The role focuses on safeguarding hotel property, guests, and associates, while maintaining a safe and productive work environment.

Responsibilities include patrolling premises, handling safety inquiries, initiating investigations, and maintaining accurate security records. The position emphasizes dependability, calmness, and customer-service orientation within a team-driven culture.

Qualifications

• Customer service oriented with safety as top concern.
• Ability to maintain composure and provide a safe environment.

Responsabilités

• Patrol hotel property to ensure safety of guests and employees and protect assets.
• Answer house calls and assist guests and employees with safety and security.
• Initiate and follow up investigations of crimes against hotel and persons.
• Assist sick or injured guests or employees and ensure documentation of reports.
• Maintain records including camera monitoring, shift activity logs, and incident reports.
• Assist supervisor in checking alarm systems and building security.

Connaissances

Customer service

Calm under pressure

Dependability

Team orientation

Description du poste

Description

We are hiring a Loss Prevention Officer

Do you always maintain your composure? Consider yourself dependable? Value a cooperative, team oriented work environment? If so, our Loss Prevention Officer role may be the right position for you. You will have the opportunity to look after the well-being of our Owners and guests, while experiencing our dedication to the well-being of our own associates - our most valuable asset. As the Loss Prevention Officer you will ensure security measures are in place and being followed. You assist in providing our guests a safe haven as well as or fellow team members a safe and productive work zone. Dependability, reliability, and calmness is needed in this role to be successful. You must be Customer Service oriented but always have safety as your top concern. Our owners will rely on you to protect the asset - the hotel specifically including the building, grounds and equipment. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Summary:

Position is responsible for the safeguarding of hotel property, assets, guests, visitors and our associates.

Some Key Responsibilities:

Patrol hotel property to ensure the safety of our guests and employees and to protect the hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations.

Initiate and follow up all investigations of crimes committed against hotel and persons.

Assist sick or injured guests or employees, ensuring documentation and disposition of reports

Initiate investigations, write incident reports/accident reports, monitors investigations to their timely conclusion and ensure appropriate follow up with guests, visitors and employees. Document all contacts at hotel and Concord as deemed necessary.

Maintain accurate records while performing basic duties including but not limited to camera monitoring, shift activity log, codebook and employee and guest binder interaction.

Assist supervisor in checking alarm systems and safety and fire department systems, closely monitoring security of building doors, service areas and delivery areas.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. Its important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Pay range of $17- $18 per hour

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality