Hotel Loss Prevention & Guest Safety Lead

Appone; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with match

Disability & life insurance

Employee Assistance Program

Job summary

HM Alpha Hotels & Resorts is seeking a Loss Prevention Officer for JW Marriott Houston 261 to maintain safety and security for guests and staff. You will patrol lobbies, corridors, and public areas, respond to incidents, and assist in emergencies to protect property and guest experiences.

Qualifications include a high school diploma or equivalent and a background check. Experience in security or loss prevention is preferred.

Qualifications

• High School Diploma or equivalent required.
• Background check required.
• Experience in security, loss prevention, or a guest-facing safety role preferred.
• Patrolling lobbies, public areas, and corridors to maintain a visible security presence.
• Investigating disturbances, thefts, or complaints by interviewing involved individuals.

Responsibilities

• Patrol lobbies, corridors, and public rooms; confer with management and interview guests and employees.
• Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment.
• Warn or eject troublemakers and cautions careless persons.
• Obtain assistance for accident victims and file accident reports.
• Notify staff of presence of persons with questionable reputations.

Skills

Security awareness

Guest interaction

Emergency response

Education

High School Diploma or equivalent

Job description

HM Alpha Hotels & Resorts is seeking a Loss Prevention Officer for JW Marriott Houston 261 to maintain safety and security for guests and staff. You will patrol lobbies, corridors, and public areas, respond to incidents, and assist in emergencies to protect property and guest experiences.

Qualifications include a high school diploma or equivalent and a background check. Experience in security or loss prevention is preferred.