Hotel Lobby Attendant | Public Areas | 9am - 5pm

Hilton Virginia Beach Oceanfront

Virginia Beach (VA)

On-site

USD 17,000 - 22,000

Full time

14 days+
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Job summary

Hilton Virginia Beach Oceanfront is seeking a Lobby Attendant to maintain clean and welcoming public spaces, including the lobby, elevators, restrooms, fitness center, and pool areas. You will push a cleaning cart, operate mop and vacuum equipment, and ensure spaces stay spotless during your shift.

The role emphasizes attention to detail, reliability, and guest-focused service, with scheduling that includes 9:00 AM–5:00 PM and required weekend/holiday availability.

Qualifications

  • High school diploma or equivalent.
  • Experience in customer service, hospitality, or related field preferred.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Clean and maintain public spaces: lobby, elevators, restrooms, fitness center, and pool areas.
  • Push a cleaning cart and use equipment to mop, vacuum, and wipe surfaces.
  • Keep high-traffic areas spotless and stocked throughout the shift.
  • Respond to spills and guest requests promptly.
  • Schedule: 9:00 AM – 5:00 PM; weekend and holiday availability as needed.

Skills

Customer service
Attention to detail
Interpersonal skills
Reliability
Physical stamina

Education

High school diploma or equivalent

Tools

Mop and vacuum

Job description

Lobby Attendant – Hilton Virginia Beach OceanfrontKeep our most-seen spaces guest-ready. As a Lobby Attendant, you're the first impression for every guest who walks through our doors.What you'll do:Clean and maintain public spaces: lobby, elevators, public restrooms, fitness center, and pool areasPush a cleaning cart and use equipment to mop, vacuum, and wipe down surfacesKeep high-traffic areas spotless and stocked throughout your shiftRespond to spills and guest requests promptlySchedule:9:00 AM – 5:00 PMWeekend and holiday availability required as neededWhat you'll need:Ability to stay on your feet for the full shiftAble to push a cart, reach, bend, and lift as the job requiresComfortable using cleaning equipment (mop, vacuum, etc.)Strong attention to detail and pride in a clean, welcoming spaceReliable and guest-focusedJoin a team that takes pride in creating a clean, welcoming environment for every guest.What makes you a fit for the Shamin team:T.O.P. mindsetTeam up – you pitch in and support the people around youOwn it – you take responsibility for your spaces and your workPassionately serve – you genuinely care about the guest experienceShamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.Qualifications:High school diploma or equivalent.Previous experience in customer service, hospitality, or a related field.Excellent communication and interpersonal skills.Friendly and outgoing personality with a genuine desire to help others.Strong problem-solving abilities and ability to remain calm under pressure.Knowledge of hotel operations, local attractions, and tourist services.Professional appearance and demeanor.Ability to stand, walk, and lift objects for extended periods.Flexibility to work varying shifts, including evenings, weekends, and holidays.The Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.
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