Hotel Laundry Specialist: Guest-Focused & Reliable

OTO Development; Chapel Hill (NC); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a dedicated Laundry Team Member at our Chapel Hill property. You will operate washing and drying equipment, load and unload textiles, treat stains, fold linen, and transport items within the laundry area while upholding hotel safety standards.

The role emphasizes teamwork, customer service focus for guests and colleagues, and attention to quality in a fast-paced environment. This hourly position offers competitive benefits and opportunities to grow within the

Qualifications

• Ability to work well with others in a guest- and team-focused environment.
• Customer service focus to anticipate guest needs and ensure satisfaction.
• Perseverance to complete work efficiently with attention to quality and detail.
• Strong action orientation to deliver outcomes.
• Working knowledge of laundry chemicals and their effects on linen.

Responsibilities

• Operate washing and drying equipment.
• Load and unload textiles from machines.
• Measure and apply cleaning agents per formulas.
• Monitor washers, ensure drums are full, report irregularities.
• Set proper drying times for linen types.
• Clean machines and surrounding areas.
• Sort linen and terry items; pre-treat stains.
• Fold linen and transport within hotel laundry areas.
• Comply with hotel safety requirements.

Skills

Teamwork

Customer service

Attention to detail

Safety conscious

Laundry chemicals knowledge

Job description

OTO Development is seeking a dedicated Laundry Team Member at our Chapel Hill property. You will operate washing and drying equipment, load and unload textiles, treat stains, fold linen, and transport items within the laundry area while upholding hotel safety standards.

The role emphasizes teamwork, customer service focus for guests and colleagues, and attention to quality in a fast-paced environment. This hourly position offers competitive benefits and opportunities to grow within the