Laundry Team Member

OTO Development; Chapel Hill (NC); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a dedicated Laundry Team Member at our Chapel Hill property. You will operate washing and drying equipment, load and unload textiles, treat stains, fold linen, and transport items within the laundry area while upholding hotel safety standards.

The role emphasizes teamwork, customer service focus for guests and colleagues, and attention to quality in a fast-paced environment. This hourly position offers competitive benefits and opportunities to grow within the

Qualifications

• Ability to work well with others in a guest- and team-focused environment.
• Customer service focus to anticipate guest needs and ensure satisfaction.
• Perseverance to complete work efficiently with attention to quality and detail.
• Strong action orientation to deliver outcomes.
• Working knowledge of laundry chemicals and their effects on linen.

Responsibilities

• Operate washing and drying equipment.
• Load and unload textiles from machines.
• Measure and apply cleaning agents per formulas.
• Monitor washers, ensure drums are full, report irregularities.
• Set proper drying times for linen types.
• Clean machines and surrounding areas.
• Sort linen and terry items; pre-treat stains.
• Fold linen and transport within hotel laundry areas.
• Comply with hotel safety requirements.

Skills

Teamwork

Customer service

Attention to detail

Safety conscious

Laundry chemicals knowledge

Job description

We are pleased to announce a wonderful opportunity for a Laundry Team Member.

What will you be doing most days?

• Operate washing and drying equipment
• Load and unload textiles from machines
• Measure and administer cleaning agents to laundry according to formulas provided
• Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor
• Set the proper drying and cooling times for different types of linen
• Clean machines and surrounding areas
• Sort linen and terry items
• Pre-treat items for stains as needed
• Fold linen and terry according to property specifications
• Transport linen and terry within the laundry area and to linen storage areas within the hotel
• Comply with hotel safety requirements for supplies, equipment, and facilities
• Other duties as assigned by the Housekeeping Supervisor

What are the requirements for this position?

• You have the ability to work well with others in a guest and team-focused environment
• You have the ability to work well on a team
• You have a customer service focus to anticipate guest needs, greet and acknowledge guests and team members, respond to requests, and ensure guest satisfaction
• You have perseverance to complete work efficiently with attention to quality and detail
• You have a strong action orientation to deliver the desired outcome
• You have working knowledge of the use of laundry chemicals and different formulas, as well as effect on various types of linen

Physical Requirements For This Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position

Laundry Team Member

Department

Housekeeping

Hourly

Position Reports to

Housekeeping Supervisor

Revised 5/8/26