Hotel Indigo Baltimore - Banquet Captain

remingtonhotelscareers; Baltimore (MD); On-site; USD 19,000 - 30,000; Full time

Job summary

Remington Hotels in Baltimore, MD is seeking an organized Banquet Operations Associate to coordinate room setup, assist banquet staff, and ensure all guest function requirements are met.

You will schedule staff, verify BEOs, and maintain high service standards in a fast-paced environment, with some night/weekend/holiday shifts; strong teamwork and communication are essential.

Qualifications

• Effective communication skills, both verbal and written, to communicate with guests and associates.
• High work ethic and self-initiative, prompt, professional service
• Ability to work in high pressure situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Read and interpret BEO's to understand and verify room set up and menu served

Responsibilities

• Make arrangements for equipment needed for guest functions, ensuring its accuracy and completeness prior to the staff's arrival for room set up.
• Assist the Banquet staff in room set up. Make sure all guest tables, buffet tables and equipment are set up correctly. Ensure all requests and needs are met, referencing BEO's.
• Schedule staff for pre-meal assignments and function stations. Inform them of any special request or special instructions.
• Inspect food for quality and presentation prior to serving. Keep open communication with the kitchen staff, informing them of any changes or special instructions.

Skills

Communication skills

Team player

Ability to work under pressure

Flexible schedule

Job description

What you will be doing

• Make arrangements for equipment needed for guest functions, ensuring its accuracy and completeness prior to the staff's arrival for room set up.
• Assist the Banquet staff in room set up. Make sure all guest tables, buffet tables and equipment are set up correctly. Ensure all requests and needs are met, referencing BEO's.
• Schedule staff for pre-meal assignments and function stations. Inform them of any special request or special instructions.
• Inspect food for quality and presentation prior to serving. Keep open communication with the kitchen staff, informing them of any changes or special instructions.

What we are looking for

• Effective communication skills, both verbal and written, to communicate with guests and associates.
• High work ethic and self-initiative, prompt, professional service
• Ability to work in high pressure situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Read and interpret BEO's to understand and verify room set up and menu served

• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Physical Requirements (In-Office Role)

• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.