Hotel Houseperson

PENN Entertainment, Inc.; St. Louis (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Day 1 medical, dental, & vision

Uber benefit for nearby metro stops

Tuition Reimbursement

Lindenwood University Discounts

Diversity Scholarship for Team Member

Job summary

PENN Entertainment, Inc. is seeking a housekeeping staff member in St. Louis, MO. The role involves stocking supplies, delivering items to guest rooms, and assisting with routine cleaning duties throughout the property.

You will work in a fast-paced hotel environment, communicating clearly with guests and team members. The position offers benefits from day one and a structured total rewards package, with the aim of providing a stable, customer-focused work experience.

Qualifications

• Applicant must be at least 18 years of age.
• Position operates in a dynamic hotel environment with variable noise levels.
• Ability to communicate effectively with guests and fellow staff.
• Ability to clean and replenish supplies and move between floors.

Responsibilities

• Stock housekeeping supplies and linen and deliver items to guest rooms.
• Report maintenance needs and service issues as needed.
• Dust and polish furniture and fixtures; vacuum, mop, sweep, and clean carpets.
• Perform deep cleaning tasks and special projects when required.

Skills

Attention to detail

English communication

Guest service

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

What does Hollywood Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

Pay: $16.00 + Amenity Fee ($1.00 - $2.00) per hour | 9:30am-6:00pm or 11:00am-7:00pm

Responsibilities

• Stock housekeeping supplies and linen and deliver housekeeping-related items to guest rooms.
• Report all maintenance needs and service issues as needed.
• Dust and polish furniture and fixtures, vacuum, mop, sweep, shampoo carpets, clean/wax floors, remove and dispose of trash and empty ashtrays.
• Perform deep cleaning tasks and special projects (mattress flipping, furniture moves, etc.) as needed.

Physical Demands - This position will require you to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. Our hotel team must be able to lift and/or move up to 40 pounds.

Requirements

• Applicant must be at least 18 years of age.
• This position operates in a working environment that is subject to varying noise levels, the severity of which depends upon work volume.
• Ability to communicate effectively with guests as well as all levels of employees.
• Ability to clean and replenish soft and hard supplies.
• Ability to effectively and efficiently move from floor to floor as needed.
• Demonstrates knowledge of housekeeping practices and procedures.
• Ability to communicate in English and understands directions.