Houseperson - On Call

M Resort Spa Casino; Henderson (NV); On-site; USD 25,000 - 28,000; Full time

Job summary

PENN Entertainment is seeking a Houseperson at M Resort Spa Casino in Henderson, NV to support housekeeping operations across assigned areas. You will help maintain cleanliness, stock supplies, and respond to service requests with courteous guest service.

Starting pay is $18.00 per hour, with a comprehensive Total Rewards package and benefits. Prior houseperson experience is preferred; good English communication is essential for interactions with staff and guests.

Qualifications

• High School Diploma or GED required.
• Previous houseperson experience preferred.
• Must read, write, and speak English; strong communication skills.

Responsibilities

• Maintain cleanliness of all assigned areas.
• Sign for beepers, keys and port-a-vac for assigned areas.
• Check with supervisor for areas needing attention.
• Check elevators and tracks for cleanliness.
• Maintain linen and supply inventories in linen rooms.
• Clean and mop linen rooms and straighten shelves.
• Prepare list of items needing repair.
• Receive and stock housekeeping supplies.
• Provide courteous service to staff and guests.
• Perform other related duties as requested.

Skills

Good communication

English proficiency

Math basics

Teamwork

Education

HS Diploma or GED

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

MAJOR JOB DUTIES:

• Maintain the cleanliness of all areas assigned.
• Sign for beepers, keys and port‑a‑vac for assigned areas.
• Check with supervisor for any area needing specific attention.
• Check elevators and tracks to ensure cleanliness.
• Maintain linen and supply inventories in linen rooms.
• Clean and mop all linen rooms and straighten shelves as required.
• Maintain GRA carts periodically during shift.
• Clean cigarette urns both inside and outside as needed.
• Prepare list of items needing repair.
• Answer and handle all service calls as quickly as possible.
• Check all rollaways and baby cribs for serviceability.
• Check with Supervisor for any projects before starting a deep clean.
• Frequently spot check and clean hallway mirrors.
• Deep clean all rooms in assigned area in each quarter.
• Maintain balconies in clean manner.
• Clean assigned stairwells.
• Vacuum assigned hallways.
• Clean ice machines, soda machines and floors.
• Maintain GRA vacuums, belts and bags.
• Receive and stock housekeeping supplies.
• Must provide courteous and friendly service to all staff and guests.
• Perform other related duties as requested.

BRING US YOUR BEST.

EXPERIENCE:

Previous houseperson experience is preferred.

EDUCATION:

High School Diploma or GED.

SKILLS:

Good communication skills. Full knowledge and understanding of company and department rules and regulations, policies and procedures. Ability to read, write, and communicate verbally in English. Ability to perform basic math. Skill in establishing and maintaining effective working relationships with staff.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer

STARTING SALARY

$18.00 Hourly