HOTEL HOUSEKEEPER

PENN Entertainment, Inc.; Aurora (CO); Hybrid; USD 29,000 - 42,000; Full time

Job summary

PENN Entertainment in Aurora, Colorado seeks a Hotel Housekeeper to clean guest rooms and common areas to ensure a welcoming, sanitary environment and uphold brand standards. You will service rooms, change linens, replenish amenities, and respond to guest requests while following safety and sanitation policies; candidates should be detail-oriented and able to work weekends and holidays.

This full-time role offers competitive benefits as part of our Total Rewards package, including day-one

Responsibilities

• Clean and service assigned guest rooms according to hotel standards
• Change bed linens and make beds
• Replace used towels and replenish bathroom amenities
• Dust, vacuum, sweep, and mop floors
• Clean and sanitize bathrooms, fixtures, mirrors, and surfaces
• Remove trash and dispose of waste properly
• Restock housekeeping carts and supplies
• Report maintenance issues, damaged items, or safety hazards to supervisor
• Follow all safety and sanitation policies and procedures
• Respond promptly to guest requests and special cleaning needs
• Maintain confidentiality and security of guest rooms

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• The Hotel Housekeeper is responsible for cleaning and maintaining guest rooms and public areas to ensure a clean, sanitary, and welcoming environment for all guests. This role plays a critical part in delivering an exceptional guest experience by upholding brand and property cleanliness standards.
• Clean and service assigned guest rooms according to hotel standards
• Change bed linens and make beds
• Replace used towels and replenish bathroom amenities
• Dust, vacuum, sweep, and mop floors
• Clean and sanitize bathrooms, fixtures, mirrors, and surfaces
• Remove trash and dispose of waste properly
• Restock housekeeping carts and supplies
• Report maintenance issues, damaged items, or safety hazards to supervisor
• Follow all safety and sanitation policies and procedures
• Respond promptly to guest requests and special cleaning needs
• Maintain confidentiality and security of guest rooms

Requirements

• High school diploma or equivalent required
• Previous housekeeping or cleaning experience preferred (hotel experience a plus)
• Ability to work in a fast-paced environment
• Strong attention to detail
• Ability to work independently with minimal supervision
• Reliable attendance and punctuality
• Flexible schedule including weekends and holidays
• Ability to stand, walk, bend, and lift up to 25–40 lbs
• Push/pull housekeeping carts weighing up to 50 lbs
• Ability to perform repetitive motions throughout shift