Hotel Houseperson

Commonwealth Hotels; Knoxville (TN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Next Day Pay

Flexible spending accounts

Vacation

Personal Days

Holiday Pay

Hotel discounts

Food & beverage discounts

Online training courses

Employee Assistance Program

Jury duty leave

Bereavement leave

Job summary

Aloft Knoxville West, part of Commonwealth Hotels, is seeking a Full-Time Hotel Housekeeping Houseperson to join a dynamic, energetic team. You will help maintain guest rooms and public areas, ensuring high standards of cleanliness and guest satisfaction in a lively hotel environment.

The role offers benefits and opportunities to grow within a hospitality-focused company that values staff and guest experience. This on-site position requires flexibility for weekends and holidays.

Qualifications

• High school diploma or equivalent.
• Hospitality or housekeeping experience preferred.
• Strong time-management and organizational skills in a fast-paced environment.
• Excellent guest service and communication abilities.

Responsibilities

• Clean guest rooms including beds, linens, dusting, vacuuming, and bathrooms.
• Restock guest room amenities and supplies.
• Inspect rooms and report maintenance issues.
• Assist in cleaning and maintaining public areas.
• Follow cleaning procedures and safety protocols.
• Provide courteous guest service and address requests promptly.
• Handle laundry duties including collection, washing, folding, and delivery of linens.
• Monitor inventory of cleaning supplies and amenities.
• Prepare rooms for new guests to meet cleanliness standards.

Skills

Guest satisfaction focus

Time management

Guest interaction

Education

High school diploma or equivalent

Job description

Join Our Team at the Aloft Knoxville West! The Aloft Knoxville West is seeking a Full-Time Hotel Housekeeping Houseperson.

About Us

Aloft Knoxville West is a dynamic and energetic hotel where staff members are recognized for their excellence, creating a lively atmosphere. The hotel offers a range of engaging experiences, including a vibrant WXYZ bar, poolside relaxation, a cozy fire pit, and live music. The inclusive environment attracts a diverse crowd, making it a fun place to work. They are inviting creative and energetic individuals to join their team.

Why This Role

Working as a Full-Time Hotel Housekeeping Houseperson and Hotel Laundry at Aloft Knoxville West offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What's In It for You

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Full-Time Hotel Housekeeping Houseperson include

• Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

What We are Looking for in a Full-Time Hotel Housekeeping Houseperson include

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have the flexibility to work weekends & holidays.

Why Commonwealth Hotels

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel

https://www.marriott.com/en-us/hotels/tysal-aloft-knoxville-west/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.