Hotel Houseman

Wright Investments, Inc.; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Wright Investments, Inc. seeks a dedicated housekeeping attendant to clean guest rooms, hallways, restrooms, and public areas to hotel standards. You will also handle linen transport, supply distribution, and cart organization.

This role requires physical stamina and a team-focused mindset to respond to guests and staff promptly while maintaining cleanliness and safety throughout shifts.

Qualifications

• Prior housekeeping experience preferred.

Responsibilities

• Clean guest rooms, hallways, restrooms and public areas according to hotel standards.
• Wash walls and ceilings; move furniture and turn mattresses as needed.
• Sweep, mop, scrub, wax, and polish floors; dust fixtures and furniture.
• Collect and transport soiled linens; distribute clean linen supplies.
• Maintain and organize housekeeping carts and storage areas.
• Report to work in proper uniform and follow safety guidelines.
• Respond to guests and team members promptly and professionally.
• Safely lift, carry, push, and pull up to 25 pounds when needed.

Skills

Attention to detail

Customer service

Teamwork

Physical stamina

Job description

• Clean guest rooms, hallways, restrooms, and public areas in accordance with hotel standards.
• Wash walls and ceilings; move furniture and turn mattresses as needed.
• Sweep, mop, scrub, wax, and polish floors.
• Dust and polish fixtures, furniture, and metal surfaces.
• Collect and transport soiled linens to designated laundry areas.
• Receive and distribute clean linen supplies from laundry chutes or storage areas.
• Maintain and organize housekeeping carts and storage areas.
• Remove trash and debris collected by room attendants and from public spaces.
• Conduct floor checks at the beginning and end of each shift to ensure cleanliness and readiness.
• Deliver guest-requested items such as towels, cribs, cots, and amenities promptly.
• Perform room attendant duties when necessary to support operations.
• Assist with heavy lifting and deep cleaning projects, including seasonal/spring cleaning.
• Clean pool areas and service areas following established procedures.
• Follow all departmental standard operating procedures and safety guidelines.
• Respond to guests and team members in a friendly, professional, and timely manner.
• Complete additional tasks as assigned by supervisors.
• Report to work in proper uniform in accordance with hotel dress code policy.
• Work independently while maintaining productivity and attention to detail.
• Communicate clearly and professionally with guests and team members; support team goals.
• Safely lift, carry, push, and pull objects up to 25 pounds without assistance.