Hotel Houseman

Wright Investments; Winston-Salem (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Wright Investments in Winston-Salem, NC, is seeking a diligent Room Attendant to maintain hotel cleanliness across guest rooms and public spaces. You will clean rooms, wash walls and ceilings, move furniture, and handle linens with precision while delivering towels and amenities to guests upon request.

The role requires independent work, attention to detail, and adherence to safety guidelines, with a focus on timely, friendly guest service and teamwork.

Qualifications

• Maintain hotel cleanliness up to standard.
• Lift up to 25 pounds safely.

Responsibilities

• Clean guest rooms, hallways, restrooms and public areas.
• Wash walls and ceilings; move furniture and turn mattresses as needed.
• Sweep, mop, scrub, wax, and polish floors.
• Dust and polish fixtures, furniture, and metal surfaces.
• Collect and transport soiled linens to designated areas.
• Receive and distribute clean linen supplies from chutes or storage areas.
• Maintain and organize housekeeping carts and storage areas.
• Remove trash and debris from rooms and public spaces.
• Inspect rooms to ensure cleanliness and readiness at shift start and end.
• Deliver towels, cribs, cots and amenities to guests promptly.
• Perform room attendant duties as needed to support operations.
• Assist with heavy lifting and deep cleaning projects.
• Clean pool areas and service areas following procedures.
• Follow all SOPs and safety guidelines.
• Respond to guests and team members in a friendly, professional manner.
• Complete additional tasks as assigned by supervisors.
• Report to work in proper uniform per dress code.
• Work independently while maintaining productivity and attention to detail.
• Communicate clearly with guests and team members; support team goals.

Job description

• Clean guest rooms, hallways, restrooms, and public areas in accordance with hotel standards.
• Wash walls and ceilings; move furniture and turn mattresses as needed.
• Sweep, mop, scrub, wax, and polish floors.
• Dust and polish fixtures, furniture, and metal surfaces.
• Collect and transport soiled linens to designated laundry areas.
• Receive and distribute clean linen supplies from laundry chutes or storage areas.
• Maintain and organize housekeeping carts and storage areas.
• Remove trash and debris collected by room attendants and from public spaces.
• Conduct floor checks at the beginning and end of each shift to ensure cleanliness and readiness.
• Deliver guest-requested items such as towels, cribs, cots, and amenities promptly.
• Perform room attendant duties when necessary to support operations.
• Assist with heavy lifting and deep cleaning projects, including seasonal/spring cleaning.
• Clean pool areas and service areas following established procedures.
• Follow all departmental standard operating procedures and safety guidelines.
• Respond to guests and team members in a friendly, professional, and timely manner.
• Complete additional tasks as assigned by supervisors.
• Report to work in proper uniform in accordance with hotel dress code policy.
• Work independently while maintaining productivity and attention to detail.
• Communicate clearly and professionally with guests and team members; support team goals.
• Safely lift, carry, push, and pull objects up to 25 pounds without assistance.