Hotel Housekeeping & Guest Experience Specialist

EOS Hospitality; Rehoboth Beach (DE); On-site; USD 26,000 - 34,000; Full time

Job description

• Thoroughly clean restrooms, hallways, stairwells, foyers and elevators which includes vacuuming, dusting, polishing, straightening furniture and decor, cleaning/sanitizing surfaces and waste removal.
• Empty room attendant carts of soiled linen and trash from guest rooms.
• Clean and remove spots from corridor walls and doors.
• Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Obtain amenities and supplies for room attendants.
• Turn mattresses and move furniture as assigned by supervisor.
• Respond to guest questions and provide guest assistance, directions, and information as requested.
• Provide instruction/guidance for guest and employee safety in fire or other emergency situations.
• Support the department in any area that will maintain the building and guest service to hotel standards.
• Assist shampooers with the relocation of furniture.
• Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security department.
• Must be ready to step in and support coworkers and team as needed to ensure efficient operation.
• Performs special assignments and projects as requested.
• Attend meetings/training as required by management.