Premium Housekeeping Supervisor: Guest Satisfaction Focus

Pyramid Global Hospitality; Hanover (NH); Sur place; USD 33 000 - 34 000; Plein temps

Résumé du poste

Pyramid Global Hospitality is seeking a Housekeeping Supervisor for The Hanover Inn in Hanover, NH. The role leads a housekeeping team, inspects guest rooms and public areas, and trains new staff to uphold cleanliness standards.

You will coordinate daily workflows and ensure safety and quality across the property. The position emphasizes guest satisfaction, teamwork, and effective communication in a fast-paced hospitality environment.

Qualifications

• Engaging and caring personality.
• Time management skills.
• Ability to work on feet for extended periods.
• Ability to communicate effectively.
• Ability to read room numbers, dates, and instructions.
• Ability to lift and move loads of at least 25 lbs and operate basic cleaning equipment.

Responsabilités

• Supervise housekeeping staff to maintain high cleanliness standards.
• Inspect guest rooms and public spaces for quality and safety.
• Train and onboard new employees in department procedures.
• Distribute daily tasks and monitor performance.
• Coordinate with Front Desk and report maintenance needs.
• Assist with inventory and performance evaluations.

Connaissances

Attention to detail

Time management

Communication

Reading room numbers

Stand/walk for long periods

Team supervision

Description du poste

Pyramid Global Hospitality is seeking a Housekeeping Supervisor for The Hanover Inn in Hanover, NH. The role leads a housekeeping team, inspects guest rooms and public areas, and trains new staff to uphold cleanliness standards.

You will coordinate daily workflows and ensure safety and quality across the property. The position emphasizes guest satisfaction, teamwork, and effective communication in a fast-paced hospitality environment.