Hotel Housekeeping Supervisor: Lead & Inspire Excellence

Triumph Hotels; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Belleclaire Hotel, part of Triumph Hotels, seeks a Housekeeping Supervisor to join our dynamic team. You will support the Housekeeping Manager in daily operations, drive guest satisfaction, and oversee housekeeping staff performance and training.

Responsibilities include schedule planning, payroll oversight, and maintaining brand standards across rooms and public areas. Strong leadership and communication are essential to success.

Qualifications

• Proven team leadership with energy and motivation.
• Results oriented with accountability for outcomes.
• Experience in managing a labor force in a union environment is desirable.
• Minimum of two years in a Housekeeping or Front Office role.

Responsibilities

• Provide an issue-free work environment through motivation, support, empowerment and development for all personnel.
• Proactively builds positive working relationships through teamwork and clear communication.
• Ensure actions align with hotel policy and 100% guest satisfaction.
• Develop housekeeping policies and procedures to improve operations.
• Train and develop housekeeping associates and manage schedules, payroll, and workloads.

Skills

Vision & Strategy

Change Leadership

Customer Satisfaction

Learning & Development

Teaming

Communication

Associate Satisfaction

Accountability

Education

No formal degree stated

Tools

Reporting & analytics

Management strategies

Office apps (Opera/Word/Excel/Outlook)

Contracts knowledge

Cross-functional knowledge

Training delivery

Job description

Belleclaire Hotel, part of Triumph Hotels, seeks a Housekeeping Supervisor to join our dynamic team. You will support the Housekeeping Manager in daily operations, drive guest satisfaction, and oversee housekeeping staff performance and training.

Responsibilities include schedule planning, payroll oversight, and maintaining brand standards across rooms and public areas. Strong leadership and communication are essential to success.