Hotel Housekeeping Supervisor - Guest Experience Lead

Ivy Hospitality; Lafayette (IN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Life Insurance

AD&D

Disability Insurance

Pet Insurance

401(k) after 90 days

PTO

Job summary

Ivy Hospitality in Lafayette, IN is seeking a Housekeeping Supervisor to lead the room attendants and public areas team, ensuring high cleanliness standards and timely service. This role partners with front desk, engineering, and food service to coordinate maintenance, manage inventory, and train staff, with emphasis on safety and guest satisfaction.

Strong communication, supervisory experience, and basic computer skills are required; on-site role with opportunities to promote quality guest

Qualifications

• Education: High school diploma or equivalent.
• Experience: Minimum of three years in housekeeping, with at least one year in a supervisory role.
• Strong verbal and written communication skills.
• Ability to lead and motivate a team with minimal supervision.
• Basic computer skills.

Responsibilities

• Oversee day-to-day activities of room cleaners, ensuring prompt and efficient cleaning of guest rooms.
• Inspect all cleaned rooms, including VIP and early morning make-up rooms, for standards.
• Collaborate with front desk, engineering, banquet services, and room services for seamless operations.
• Prepare and follow up on maintenance work orders for furniture, fixtures, and equipment.
• Assist in quarterly linen inventory and ensure adequate supplies.
• Ensure courteous service and handle short-notice room changes and guest needs.
• Maintain safety standards and proper handling of keys and bloodborne pathogen procedures.
• Assist training and direction of new housekeeping staff.
• Keep records of room checkouts and stay-overs; submit daily reports.

Skills

Verbal and written communication

Leadership and motivation

Basic computer skills

Hotel services knowledge

Education

High school diploma or equivalent

Job description

Ivy Hospitality in Lafayette, IN is seeking a Housekeeping Supervisor to lead the room attendants and public areas team, ensuring high cleanliness standards and timely service. This role partners with front desk, engineering, and food service to coordinate maintenance, manage inventory, and train staff, with emphasis on safety and guest satisfaction.

Strong communication, supervisory experience, and basic computer skills are required; on-site role with opportunities to promote quality guest