Hotel Housekeeping Supervisor - Lead Rooms & Service

Ivy Hospitality; Indianapolis (IN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Basic Life Insurance

AD&D

Short-Term Disability

Long-Term Disability

Critical Illness Plan

Pet Insurance

401(k) after 90 days

Paid Time Off

Job summary

Ivy Hospitality is seeking a Housekeeping Supervisor to lead the housekeeping team in ensuring impeccable cleanliness of guest rooms and public areas. You will coordinate with front desk, engineering, and food & beverage to guarantee timely service and guest satisfaction.

The role requires 3+ years in housekeeping with a year in supervision, strong communication skills, and the ability to stand for long periods while managing safety protocols and daily reporting.

Qualifications

• High school diploma or equivalent required.
• Minimum of three years of housekeeping experience with at least one year in a supervisory role.
• Strong verbal and written communication skills.
• Ability to lead and motivate a team with minimal supervision.
• Basic computer skills and familiarity with hotel operations.
• Knowledge of hotel services and facilities.
• Ability to stand/walk for most of the day; lifting up to 15 lbs regularly and pushing/pulling carts up to 250 lbs.

Responsibilities

• Oversee day-to-day activities of room cleaners and ensure timely cleaning to standard.
• Inspect rooms, VIPs, and public areas for quality and compliance.
• Coordinate with front desk, engineering, banquet, and room services for smooth operations.
• Prepare and follow up on maintenance work orders for furniture, fixtures, and equipment.
• Assist quarterly linen inventory and ensure supplies are available.
• Address guest needs promptly and coordinate housekeeping priorities.
• Maintain safety by securing linen chutes and adhering to policies; manage keys and bloodborne pathogen procedures.
• Assist in training new staff and ensure consistent policy application.
• Keep records of checkouts and stay-overs; submit daily reports to housekeeping.
• Perform cleaning tasks as needed.

Skills

Leadership

Communication

Staff supervision

Guest service orientation

Physical stamina

Time management

Education

High school diploma or equivalent

Tools

MS Office

Basic computer skills

Job description

Ivy Hospitality is seeking a Housekeeping Supervisor to lead the housekeeping team in ensuring impeccable cleanliness of guest rooms and public areas. You will coordinate with front desk, engineering, and food & beverage to guarantee timely service and guest satisfaction.

The role requires 3+ years in housekeeping with a year in supervision, strong communication skills, and the ability to stand for long periods while managing safety protocols and daily reporting.