Hotel Housekeeping Supervisor - Brier Creek

Courtyard & Residence Inn - Raleigh/Brier Creek; Raleigh (NC); On-site; USD 25,000 - 26,000; Full time

Job summary

The Courtyard & Residence Inn by Marriott in the Brier Creek/RDU area of Raleigh is hiring for a full-time Housekeeping Supervisor. The role requires flexibility to work 9am-5pm or 12pm-8pm, with weekday and weekend availability necessary.

Primary duties include assisting the Housekeeping Manager in maintaining brand standards, supervising staff, and ensuring cleanliness and safety across all guest rooms and public areas.

Qualifications

• 1-3 years experience in housekeeping, preferably in hotels.
• Advanced knowledge of cleaning chemicals and practices.
• Excellent attention to detail and communication.
• Able to work at a fast pace and under pressure.

Responsibilities

• Meets and exceeds customer and team member expectations with outstanding service.
• Manages housekeeping department including room attendants and laundry to standards.
• Supervises cleaning of guest rooms, corridors and public areas to high cleanliness standards.
• Inspects, coaches and coordinates daily cleaning and inventory control.
• Ensures guest property is logged and secured; reports safety hazards.

Skills

Attention to detail

Communication skills

Team leadership

Flexibility

Bilingual English/Spanish a plus

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Brier Creek, Raleigh, NC, US

Salary Range: $18.50 To $19.00 Hourly

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The Courtyard & Residence Inn by Marriott, located in the Brier Creek/RDU area of Raleigh, is hiring for a full-time Housekeeping Supervisor. The person hired for this position will need flexibility to work 9am-5pm or 12pm-8pm; weekday and weekend availability is required.

PRIMARY PURPOSE

To assist the Housekeeping Manager/Executive Housekeeper in maintaining an attractive and clean hotel in accordance with brand and company standards.

RESPONSIBILITIES

• Meets and exceeds customer and team member expectations by providing outstanding service and teamwork
• Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
• Communicates in a professional manner with customers, co-workers, and managers
• Demonstrates teamwork by cooperating and assisting co-workers as needed
• Ensure the standards of cleanliness, hygiene and tidiness are maintained throughout the hotel and to manage the housekeeping department (room attendants, housemen, laundry, and lobby) efficiently to maintain standards and control cost.
• Ensures standards of cleanliness, hygiene and tidiness in all guest rooms, corridors, and storage closets
• Supervises, inspects, coaches, and works with housekeeping staff on the daily cleaning of assigned rooms, corridors, storage areas, and public areas to the highest standards. This includes ensuring that bed linens are being changed, towels are replaced, bathrooms are properly cleaned thoroughly, vacuuming, moping, dusting and completion of daily projects.
• Ensures the upkeep of vacant rooms
• Ensures that all room attendants’ carts and stock rooms are kept orderly.
• Conducts monthly inventory on supplies
• Ensures guests property left behind is logged and stored in a secure location daily
• Takes action on any maintenance issues in guest rooms to ensure hotels established quality standards and ensure guest satisfaction.
• Monitors working conditions, reports to management any observed or known safety hazards, conditions or unsafe practice and procedures.

QUALIFICATIONS

• 1-3 years experience in housekeeping, preferably in a hotel environment
• Advanced knowledge of cleaning chemicals and housekeeping best practices.
• Excellent attention to detail with high levels of successful communication
• Ability to work at a fast pace and under pressure
• Ability to motivate co-workers effectively
• Ability to manage multiple tasks and think outside the box
• Must be flexible hours/days including weekends and holidays
• Previous supervisory experience preferred
• Bilingual English/ Spanish a plus

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to lift, push, pull and carry a minimum weight of approximately 20 lbs, stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.