Full Time Housekeeping Supervisor – Springhill Suites Raleigh/Cary
We are looking for an engaging and motivating leader to join our CMC Sr. Management Team as the Housekeeping Supervisor of our Springhill Suites Raleigh/Cary.
Benefits
- Paid Vacation
- Paid Personal Leave, accrual upon hire
- Holiday Pay
- Incentive Plan, up to 15% of annual salary
- Access to a fully vested 401K program
- BCBS Health Insurance
- Dental and Vision Coverage
- Virtual Health Plan
- Short & Long Term Disability
Job Description
Manage and direct back of house operations, coordinating between the housekeeping and maintenance departments. Oversee, coach and train the entire housekeeping department ensuring cleanliness procedures are followed per franchise and department standards.
Job Responsibilities
- Daily inspections of all guest rooms and public spaces.
- Supervise, coach, and train housekeeping department to include quality control inspectors, guest room attendants, porter, and laundry attendants.
- Promote teamwork and employee morale.
- Ensure all policies and procedures are followed regarding life safety and room cleanliness.
- Order and maintain par stock of guest supplies, cleaning supplies, and linen.
- Prepare weekly and monthly reports for management.
- Develop and implement systems and procedures.
- Schedule and maintain labor budgets.
- Promptly handle all guests queries and requests in a pleasant manner.
- Conduct daily huddles, weekly and or monthly employee meetings.
Requirements
- Must possess excellent customer service skills.
- Ability to reach, kneel, bend, and stand for long periods of time.
- Ability to lift, push, and pull required workload, usually up to 40 lbs.
- Strong leadership abilities and organizational skills.
- Minimum 2 years previous housekeeping management experience required.
- Minimum associate’s degree preferred or relative work experience.