Hotel Housekeeping Manager - Lead Ops & Guest Care

Stonebridge Hospitality Management; Atlanta (GA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness support

Life insurance

Disability coverage

Savings accounts

Tuition aid

Travel perks

Lodging perks

Job summary

Stonebridge Hospitality Management partners with JW Marriott Atlanta Downtown to recruit a Housekeeping Manager who will lead the department, enforce cleanliness standards, and drive guest satisfaction across all hotel areas.

The role requires supervising staff, scheduling shifts, and assisting with budgeting and inventory while collaborating with the Director of Housekeeping to ensure safety and compliance. A strong leader with 3+ years in hotel housekeeping is expected.

Qualifications

• 3+ years of experience in housekeeping, preferably in a hotel environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.

Responsibilities

• Assist in managing daily operations of housekeeping and laundry departments.
• Supervise housekeeping staff, including room attendants and laundry personnel.
• Plan and organize cleaning assignments for guest rooms and public areas.
• Inspect guest rooms and public areas to ensure cleanliness meets standards.
• Prepare and manage staff schedules and daily assignments.
• Conduct performance evaluations and training for housekeeping team members.
• Support the Executive Housekeeper in budgeting and cost control for supplies and staffing.
• Communicate room status updates with the front desk and address any delays.
• Oversee inventory management and assist with ordering supplies.

Skills

Staff supervision

Budgeting

Communication

Attention to detail

Time management

Education

Bachelor’s degree in Hospitality Management

Tools

Microsoft Office

Housekeeping management software

Job description

Stonebridge Hospitality Management partners with JW Marriott Atlanta Downtown to recruit a Housekeeping Manager who will lead the department, enforce cleanliness standards, and drive guest satisfaction across all hotel areas.

The role requires supervising staff, scheduling shifts, and assisting with budgeting and inventory while collaborating with the Director of Housekeeping to ensure safety and compliance. A strong leader with 3+ years in hotel housekeeping is expected.