Executive Housekeeper Hotel LBI

Gulph Creek Hotels; Ship Bottom (NJ); On-site; USD 72,000 - 88,000; Full time

Job summary

Gulph Creek Hotels in Ship Bottom, NJ, seeks a Department Head/Housekeeping Manager to lead housekeeping operations, ensuring spotless rooms and consistent guest service. You will supervise staff, assign daily tasks, and coordinate with other departments to maintain standards.

Ideal candidates have at least 2 years in a supervisory role, strong leadership and communication skills, and a commitment to delivering excellent guest experiences. This full-time role offers a salary of $80,000 annually.

Qualifications

• High school diploma or GED required.
• Minimum 2 years supervisory experience.
• Ability to lead and work as a team.

Responsibilities

• Maintain guest rooms, public areas and back of the house to Gulph Creek Hotel Standards.
• Supervise, train, monitor room attendants, turndown attendants, and housemen.
• Assign daily tasks to the housekeeping staff.
• Inspect and ensure rooms are serviced daily; provide coaching as required.
• Maintain communication between housekeeping and other departments.
• Order supplies and report maintenance needs.
• Uphold safety and sanitation standards.

Skills

Guest service

Leadership

Team leadership

Communication

English proficiency

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Department Head Ship Bottom, NJ, US

3 days ago Requisition ID: 2326

Salary Range: $80,000.00 To $80,000.00 Annually

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

• Maintains guest service as the driving philosophy of the operation
• Personally demonstrates a commitment to guest service in responding promptly to guests' needs
• Committed to making every guest is satisfied
• Meets or exceeds guest satisfaction measures
• Ensures hotel standards and services contribute to the delivery of consistent guest service
• Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards

HOUSEKEEPING MANAGER DUTIES

• Ensure that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction and maximize revenue.
• Supervise, train, support, and monitor room attendants, turndown attendants, and housemen
• Ensure that housekeeping services are completed in a first-class manner.
• Provide guests with professional, efficient, prompt and courteous service
• Assign daily tasks to the housekeeping staff.
• Inspect and ensures all rooms have been assigned and serviced each day --Coaches employees as required.
• Responsible for clear and effective communication between housekeeping and other departments.
• Fill in for staff where necessary.
• Order supplies
• Report all work orders to engineering/maintenance any and all problems needing repairs.
• Focus on GSTS (Special Emphasis on Priority and VIP guests).
• Create a courteous friendly, professional, work environment through open line of communication.
• Ensure compliance with safety and sanitation standard.
• Inspect and maintain hotel rooms daily.
• Maintain a regular deep cleaning program, a monthly planner consisting of a project a day. Floor/carpet care. Flipping of mattresses (Keeping records/check lists).
• Maintain a monthly linen inventory (must be completed on 30 th to the 1 st of every month). Supply inventory should be done once a week (order as needed).
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with the Gulph Creek standards and regulations to encourage safe and efficient hotel operations.
• Other duties as required
• Maintain an overall clean and safe hotel for our guests as well as our employees, establishing and maintaining quality control
• Utilizing the proper equipment and supplies for the efficient and economical operation of the hotel.

SUPERVISORY RESPONSIBILITIES

Assist the Assistant General Manager managing the staff company goals and objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or GED required.
• Must have at least 2 year experience in a supervisory capacity.
• Must be a team leader and a team player.

LANGUAGE AND MATHEMATICAL SKILLS

• Ability to read and speak English and comprehend simple instructions, short correspondence, and memos