Hotel Housekeeping Manager: Lead Clean, Flexible‑Hours Team

The Westin Houston Medical Center; Houston (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

The Westin Houston Medical Center is seeking a Housekeeping Manager to lead daily operations, supervise staff, and ensure guest rooms and public areas meet top cleanliness standards.

Responsibilities include scheduling, training, inventory control, and cross-department collaboration to enhance guest satisfaction. A strong customer-service orientation and leadership skills are essential for this role.

Qualifications

• Must have high school diploma or equivalent.
• Preferred: Associate or Bachelor’s in Hospitality Management or related field.
• Certification in hospitality/housekeeping management is a plus.

Responsibilities

• Supervise and coordinate daily housekeeping activities to maintain cleanliness and orderliness in guest rooms and public areas.
• Recruit, train, and evaluate housekeeping staff to ensure high performance.
• Develop and implement cleaning schedules and quality control measures.
• Manage inventory of cleaning supplies and equipment; control costs.
• Collaborate with maintenance and front office to address guest requests and issues.
• Ensure compliance with health and sanitation regulations; conduct inspections.
• Prepare reports on housekeeping operations, staffing, and budget for senior management.

Skills

Leadership

Organizational skills

Customer service

Flexibility

Conflict resolution

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in Hospitality Management

Certification in hospitality housekeeping management

Tools

Property management systems

Inventory software

Job description

The Westin Houston Medical Center is seeking a Housekeeping Manager to lead daily operations, supervise staff, and ensure guest rooms and public areas meet top cleanliness standards.

Responsibilities include scheduling, training, inventory control, and cross-department collaboration to enhance guest satisfaction. A strong customer-service orientation and leadership skills are essential for this role.