Hotel Housekeeping Manager

Extended Stay America Suites - St. Louis – Fenton; Fenton (MO); On-site; USD 39,000 - 41,000; Full time

Job summary

A well-known hotel chain seeks a Hotel Housekeeping Manager to lead their team in ensuring exceptional cleanliness and guest satisfaction. This role involves supervising housekeeping operations, conducting inspections, and promoting a positive work environment, all while managing department efficiency and costs. Ideal candidates will have strong leadership abilities and a proactive approach to guest issues.

Qualifications

• Previous housekeeping or supervisory experience preferred.
• Proficiency in PMS and MS Office suite.
• Strong organizational and leadership skills.

Responsibilities

• Supervise and motivate housekeeping team to maintain high cleanliness standards.
• Conduct inspections of rooms and public areas.
• Monitor labor productivity and manage department costs.

Skills

Leadership

Organization

Tools

PMS Rooms Management

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

The Hotel Housekeeping Manager ensures that cleanliness, hygiene, and tidiness are upheld across the property. This leadership role includes overseeing the housekeeping team, maintaining cost efficiency, and supporting a positive and productive work environment. Responsibilities: • Supervise and motivate housekeeping staff to maintain high cleanliness standards in guest rooms and public spaces. • Address guest concerns promptly and professionally to ensure an exceptional stay experience. • Conduct inspections of rooms and public areas to ensure adherence to quality and cleanliness standards. • Monitor and manage labor productivity and department costs, adhering to budgeted guidelines. • Train, mentor, and motivate team members to promote a positive work environment and high performance. Qualifications: • Proficiency in PMS Rooms Management, Microsoft Excel, Word, Outlook, and PowerPoint • Physical ability to stand, walk, and lift up to 50 pounds as needed. • Strong organizational and leadership skills with an eye for detail. • Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job. • Previous housekeeping or supervisory experience is preferred but not required—we welcome applicants at all levels. Compensation: $19 an hour

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