Housekeeping Lead

StoryPoint Group; Saline (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading senior living community is seeking a Housekeeping Lead to manage daily operations and staff in Saline, Michigan. The role combines personnel management with hands-on tasks, ensuring high standards of cleanliness and organization. Ideal candidates will possess strong leadership, communication, and problem-solving skills, and share a commitment to remarkable care for residents.

Qualifications

• Experience in managing a cleaning staff.
• Ability to train and supervise effectively.

Responsibilities

• Manage daily cleaning operations and staff tasks.
• Ensure safety and operational procedures are followed.
• Inspect staff work performance and manage complaints.

Skills

Strong written and oral communication skills

Leadership abilities

Training staff on policies

Problem-solving skills

Knowledge of cleaning materials

Identifying hazards

Motivating staff

Attention to detail

Job description

The Housekeeping Lead is responsible for the day-to-day personnel management of the cleaning staff. This is an on-site position combined with office work. The Housekeeping Manager oversees the organization of daily cleaning operations and performs hands-on tasks, including stepping in for staff when needed.

Required Experience

• Strong written and oral communication skills.
• Demonstrates strong leadership abilities.
• Ability to train staff on company policies and responsibilities.
• Sound problem-solving skills.
• Knowledge of cleaning materials, equipment, and tools, with the ability to communicate and teach this to staff.
• Ability to identify hazards and report to management.
• Ability to motivate staff to provide quality service.
• Excellent attention to detail and ability to follow client directions concisely.

Primary Responsibilities

• Ensure operational and safety procedures are followed.
• Establish schedules and assign daily tasks.
• Manage customer complaints regarding cleaning services.
• Inspect and approve staff work performance.
• Ensure cleaning meets contract specifications.
• Manage and order cleaning supplies and equipment.
• Maintain department budget and monitor expenses, producing reports.
• Train and coach employees, managing work hours.
• Arrange maintenance and repair of cleaning equipment.
• Handle administrative tasks and paperwork.
• Produce order forms for equipment, uniforms, and materials.
• Stay informed about developments in cleaning equipment and materials.
• Strive for continual improvement of the organization.

Working Conditions

This role requires standing for long periods, effective communication, and the ability to sit, stand, walk, and use hands for handling equipment and documents. Occasional lifting of up to 25 pounds is expected. The environment involves moderate noise and may require travel between locations.

About Us

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee. We offer independent, assisted, and memory care, as well as rehabilitation and skilled nursing services. Our culture emphasizes authentic connections and creating exceptional experiences daily.

We aim to make every moment exceptional, guided by our pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back, and Enjoy. We empower employees at all levels to lead and prioritize the needs of others, fostering a supportive environment for growth and service.

If you love serving others and seek a thriving career, CommonSail Investment Group welcomes you.

This description provides a general overview of the tasks and difficulty levels associated with this position and is not exhaustive. Supervisors may assign additional duties as needed. The use of specific descriptions does not exclude other similar duties.

Equal Opportunity Employer

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