Hotel Housekeeping Leader for Guest Experience & Profit

CSM Careers; Minneapolis (MN); On-site; USD 55,000 - 62,000; Full time

Job summary

Residence Inn Minneapolis Downtown at The Depot is seeking an experienced Housekeeping Manager to oversee operations and lead a team of staff on-site in Minneapolis, MN. The role focuses on maintaining high cleanliness standards, improving guest satisfaction, and contributing to hotel profitability.

You will manage scheduling, budgets, and supplier relations while ensuring compliance with safety regulations. A detail-oriented leader with strong communication is essential.

Qualifications

• 2+ years of progressive housekeeping management experience.
• Detail oriented with strong communication abilities.
• Able to problem-solve with staff and guests.
• Ability to manage multiple priorities in a fast-paced environment.
• Bi-lingual ability preferred.

Responsibilities

• Oversee overall housekeeping operations and ensure cleanliness of guest rooms and public areas.
• Manage finances for the housekeeping department and optimize profitability.
• Schedule staff and monitor labor to fit business needs.
• Negotiate with vendors to control supply costs and follow procurement guidelines.
• Assist with department budgeting and asset management.
• Ensure adequate room inventory and timely cleaning to maximize revenue.
• Respond to guest concerns promptly and maintain service recovery.

Skills

Housekeeping management

Communication

Problem solving

Multitasking

Bi-lingual

Education

High school diploma or GED

College degree or equivalent

Job description

Residence Inn Minneapolis Downtown at The Depot is seeking an experienced Housekeeping Manager to oversee operations and lead a team of staff on-site in Minneapolis, MN. The role focuses on maintaining high cleanliness standards, improving guest satisfaction, and contributing to hotel profitability.

You will manage scheduling, budgets, and supplier relations while ensuring compliance with safety regulations. A detail-oriented leader with strong communication is essential.