Hotel Housekeeping Coordinator & Guest Services Admin

Highgate; City of Niagara Falls (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

401(k) Retirement Plan

Employee assistance program

Tuition reimbursement

Job summary

Highgate Hotels is seeking a Housekeeping Coordinator for the Park Central New York Hotel. The role manages housekeeping office tasks and serves as receptionist, supporting a high standard of guest service in a bustling Midtown Manhattan hotel.

The position requires strong communication, multitasking, and supervisory abilities, with a background in hospitality and a focus on maintaining operational efficiency and guest satisfaction.

Qualifications

• High School diploma or equivalent required.
• 2–3 years of progressive experience in a hotel or related field preferred.
• College coursework in related field helpful.
• Previous supervisory responsibility preferred.

Responsibilities

• Prepare daily room attendant assignments according to productivity standards.
• Answer telephone and dispatch appropriate personnel.
• Maintain constant communication with other departments.
• Monitor room status and required PM reports.
• Maintain Lost and Found procedures and policies.

Skills

Communication skills

Multitasking

Guest service

Teamwork

Education

High School diploma or equivalent

College coursework helpful

Job description

Highgate Hotels is seeking a Housekeeping Coordinator for the Park Central New York Hotel. The role manages housekeeping office tasks and serves as receptionist, supporting a high standard of guest service in a bustling Midtown Manhattan hotel.

The position requires strong communication, multitasking, and supervisory abilities, with a background in hospitality and a focus on maintaining operational efficiency and guest satisfaction.