Hotel Housekeeper | Guest Experience Specialist

MCR; Milwaukee (WI); On-site; USD 29,000 - 36,000; Full time

Job summary

Courtyard Milwaukee is seeking a dedicated Housekeeper to clean guest rooms, hallways, and public areas while stocking supplies and following routines to ensure a spotless and welcoming environment.

The role emphasizes hospitality, guest relations, and teamwork, with shifts that may include evenings, nights, weekends, and holidays. A positive attitude and ability to follow guidelines are essential for high-quality service.

Qualifications

• Experience in hospitality or related service preferred.
• Positive attitude and willingness to learn.
• Ability to follow established guidelines and procedures.
• Ability to work under pressure in a fast-paced environment.
• Active listening and conflict resolution with guests and coworkers.
• Effective communication skills.
• Desire to provide hospitality and guest service.
• Must be 18 years or older.
• Willing to work varied schedule including evenings, nights, weekends, and holidays.
• Clock in/out on time; breaks and punctuality.
• Provide sufficient notice when calling out.

Responsibilities

• Pre-cleaning and stocking of supplies.
• Clean and restock assigned guest rooms per shift.
• Assist with extra cleaning projects in storage rooms, public spaces, or laundry.

Skills

Hospitality experience

Positive attitude

Follow guidelines

Work under pressure

Listening & conflict resolution

Clear communication

Guest service oriented

Age 18+

Flexible schedule

Punctuality

Job description

Courtyard Milwaukee is seeking a dedicated Housekeeper to clean guest rooms, hallways, and public areas while stocking supplies and following routines to ensure a spotless and welcoming environment.

The role emphasizes hospitality, guest relations, and teamwork, with shifts that may include evenings, nights, weekends, and holidays. A positive attitude and ability to follow guidelines are essential for high-quality service.