Hotel Housekeeper

Marcus Hotels & Resorts; Madison (WI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Free parking or monthly bus pass

Free, healthy meal every shift

Hotel and restaurant discounts

Job summary

Hilton Madison Monona Terrace, a Marcus Hotels & Resorts property, is seeking a dedicated Housekeeper to join our team in Madison, WI. Assist with cleaning guest rooms to high standards, stock supplies, and maintain a welcoming environment for guests. Morning and weekend availability required for this full-time role.

We offer a range of benefits and opportunities to grow within Marcus Hotels & Resorts and Hilton properties across the portfolio.

Qualifications

• Must be able to stand, walk, bend, kneel, and lift.
• Experience in housekeeping or hospitality preferred—but not required.
• Strong attention to detail and a positive, guest‑oriented approach.

Responsibilities

• Clean and prepare guest rooms efficiently and thoroughly within assigned time standards.
• Change bed linens, dust furniture, clean mirrors, and sanitize bathrooms and vanity areas.
• Vacuum carpets and maintain cleaning equipment daily.
• Restock housekeeping carts and closets with supplies as needed.
• Report maintenance issues, safety concerns, or lost and found items to supervisor.
• Follow all safety, key control, and uniform policies.
• Assist with deep cleaning projects and special assignments.
• Maintain a professional, courteous attitude in guest areas.

Skills

Attention to detail

Positive attitude

Flexibility

Stamina

Customer service

Job description

Housekeeper

Hilton Madison Monona Terrace | A Marcus Hotels & Resorts Property

Schedule: Full-Time | Morning and Weekend Availability Required

Salary Estimate: $18.00/hour

Location: Madison, WI

Help create a clean, comfortable, and welcoming stay for every guest in the heart of Madison. Located just steps from the Capitol and minutes from UW-Madison, Hilton Madison Monona Terrace is a vibrant hub for art, culture, and community. We are looking for a detail-oriented and dependable Room Attendant to ensure guest rooms meet the highest standards of cleanliness, comfort, and care.

What You’ll Do

• Clean and prepare guest rooms efficiently and thoroughly within assigned time standards
• Change bed linens, dust furniture, clean mirrors, and sanitize bathrooms and vanity areas
• Vacuum carpets and maintain cleaning equipment daily
• Restock housekeeping carts and closets with supplies as needed
• Report any maintenance issues, safety concerns, or lost and found items to your supervisor
• Follow all safety, key control, and uniform policies
• Assist with deep cleaning projects and special assignments
• Maintain a professional, courteous attitude while working in guest areas

What You Bring

• A positive attitude and a strong attention to detail
• Ability to stand, walk, bend, kneel, and lift throughout your shift
• Ability to lift and carry cleaning supplies and equipment
• Flexibility to work various shifts, including weekends and holidays
• Experience in housekeeping or hospitality preferred—but not required
• Commitment to creating a warm, welcoming environment for all guests

What We Offer

We know people thrive when they feel supported - personally and professionally. That’s why we offer a range of benefits designed to support your well‑being, growth, and sense of belonging:

• Retention bonuses and other incentives
• Free, healthy meal every shift
• Hotel and restaurant discounts at Hilton and Marcus properties
• Free parking or monthly bus pass
• Movie perks: 2-for-1 coupons at Marcus Theatres
• Opportunities to grow your career and transfer across properties
• Paid time off, holiday pay, and annual raises
• Comprehensive benefits including medical, dental, vision, life insurance, and retirement options
• Employee recognition programs
• Unlimited referral bonuses

Join a Company With Heart

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This job description reflects the general nature of work expected for this role and is not intended to be an exhaustive list of all responsibilities.

We are an Equal Opportunity Employer and maintain a drug‑free workplace. We also participate in E-Verify to confirm employment eligibility in the U.S.